Duval Acura

Great Customer service was good. Kevin was very attentive and followed up with me on the problems that I was having, which was passenger airbag light and s Customer service was good. Kevin was very attentive and followed up with me on the problems that I was having, which was passenger airbag light and shakey steering. More

Recall service I very much enjoy working with Kevin who has always treated me with great courtesy and professionalism, accurately setting my expectations in what is I very much enjoy working with Kevin who has always treated me with great courtesy and professionalism, accurately setting my expectations in what is to take place with any service call, the length of time that it will take, and the associated costs. More

Exceed Expectations Duval Acura is the best dealership ever. I have been in the Acura Family since 2006 & the service department is outstanding! Thanks to the entire D Duval Acura is the best dealership ever. I have been in the Acura Family since 2006 & the service department is outstanding! Thanks to the entire Duval Acura Staff! More

Repair and timing belt install I found Duval to be very responsive to my situation. They provide loaner car, and completed their work in very timely fashion. I was very satisfied I found Duval to be very responsive to my situation. They provide loaner car, and completed their work in very timely fashion. I was very satisfied More

Excellent service from Duva Acura I've been driving an Acura for about four years now and have had nothing short of excellent service throughout. The service department is phenomenal a I've been driving an Acura for about four years now and have had nothing short of excellent service throughout. The service department is phenomenal and delivers on every promise. They're the reason why I keep coming back and will most likely upgrade to another Acura model in the years to come. It doesn't seem to matter which service manager I deal with as they are all extremely knowledgable and personable. I dealt with Kevin Agustin during my last visit and he was simply a pleasure to deal with. I wish more companies had customer service personnel like Duval Acura. More

SERVICE TRIP WORK WAS DONE AHEAD OF SCHEDULE. TROUBLE AREA I WAS NOT AWARE OF WAS IDENTIFIED AND OPTIONS PROVIDED FOR MAINTENANCE. VERY PLEASED WITH THE SERVICE D WORK WAS DONE AHEAD OF SCHEDULE. TROUBLE AREA I WAS NOT AWARE OF WAS IDENTIFIED AND OPTIONS PROVIDED FOR MAINTENANCE. VERY PLEASED WITH THE SERVICE DEPT More

Excellent service I am very impressed by the quality service provided each visit. Kevin Agustin is very knowledgeable and helpful. I would recommend this dealership to I am very impressed by the quality service provided each visit. Kevin Agustin is very knowledgeable and helpful. I would recommend this dealership to my friends and business contacts. More

Duval Acura Had a very positive experience with Alex Negron in purchasing a used Honda Odyssey for my wife. Duval Acura is very up front in how they do business Had a very positive experience with Alex Negron in purchasing a used Honda Odyssey for my wife. Duval Acura is very up front in how they do business and the process was just as they described. This is one of several vehicles both new and used that I have purchased from Duval Acura over the years. More

Review Great Service Advisor, No Wait, Excellent Price, Derek Vanderhoff-service advisor, very courteous and efficient. Wishing that I too could become a Ser Great Service Advisor, No Wait, Excellent Price, Derek Vanderhoff-service advisor, very courteous and efficient. Wishing that I too could become a Service Advisor for Duval Acura. More

Excellent customer service!! I live in south Georgia, so when my car would not start I went to a local car repair service. They kept my Acura for five days but could not find the I live in south Georgia, so when my car would not start I went to a local car repair service. They kept my Acura for five days but could not find the problem in order to repair it. So I decided to go to an Acura dealership in Jacksonville. I made an appointment with them. My car was serviced at that time; I didn't have to wait. They found the problem immediately and made the necessary repairs. They even washed and vacuumed my acura as a complimentary service!! While they worked on my Acura, I was in the very clean waiting area watching tv, drinking fresh coffee, and eating a snack. I am so pleased with this visit to Duvall Acura; I plan on coming back when my Acura needs service. More