Duke Automotive
Suffolk, VA
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Great Service Ashley and the rest of the service team worked with me to figure out a pesky issue with my 2010 Cadillace SRX. Throughout the experience they worked Ashley and the rest of the service team worked with me to figure out a pesky issue with my 2010 Cadillace SRX. Throughout the experience they worked to get the issue figured out, worked with me around my schedule and were just overall extremely pleasant to deal with. I have been dealing with Duke for about 13 years now and have to say that I would highly recommend them to anyone that wants a dealer or service department that look out for their customers and appreciate them. More
Honest, no gimicks, hard working Stan Bell knows his trucks! He was patient and answered all our questions. We special ordered a laser blue Colorado and Stan made us aware the momen Stan Bell knows his trucks! He was patient and answered all our questions. We special ordered a laser blue Colorado and Stan made us aware the moment the color became available and kept us up to date with the delivery. He even walked us through how to sync our smart phones. We didn't get a run around and he looked out for us. Honest and trustworthy. More
Above and Beyond Customer Service! Maggie has excellent customer service. The entire dealership works together for the benifit of the customer. I had an truly highly satisfied experien Maggie has excellent customer service. The entire dealership works together for the benifit of the customer. I had an truly highly satisfied experience with Duke Auto and will be seeing them aging for my next new car purchase. More
Awesome Jonathan had a great spirit about him. We could tell that he had been in sales for a long time due to his knowledge and relatability to our situation. Jonathan had a great spirit about him. We could tell that he had been in sales for a long time due to his knowledge and relatability to our situation. Once he knew what we wanted he was off to the races, and found us the perfect vehicle. More
All sales questions were answer straight forward. I was very satisfied with purchasing a new pickup from Stan at Duke Automotive. He was straight in explaining the items I had I questions relative to I was very satisfied with purchasing a new pickup from Stan at Duke Automotive. He was straight in explaining the items I had I questions relative to the new vehicle, price, ordering, etc.. All things worked out in a timely manner. There was no high pressure in purchase. Keep up the good work Stan.. More
Inpection Had been going through some personal problems and forgot to get my car inspected in January went in in March had to wait but they goth me in the same Had been going through some personal problems and forgot to get my car inspected in January went in in March had to wait but they goth me in the same day. More
Stan's the man! Stan was very patient, honest and informative through out the whole process. I enjoyed the professional yet laid back atmosphere in the dealership as Stan was very patient, honest and informative through out the whole process. I enjoyed the professional yet laid back atmosphere in the dealership as well. Low pressure and high quality was what I was looking for and that is exactly what I got at Duke! More
A wonderful experience As an out of town customer, Duke made it easy to purchase the vehicle sight unseen. From a pickup at the airport to a quick closing experience, Duke As an out of town customer, Duke made it easy to purchase the vehicle sight unseen. From a pickup at the airport to a quick closing experience, Duke provided an exemplary customer experience and it was a pleasure to purchase the car there. More
Wonderful experience We could not have asked for a better used car buying experience. Billy Knight and the rest of the staff were friendly and helpful. We did not feel a We could not have asked for a better used car buying experience. Billy Knight and the rest of the staff were friendly and helpful. We did not feel any pressure. They have won our loyalty and plan to purchase another vehicle with them in the near future. More
Awesome!! Maggie Kennedy was so great and easy to work with! I'm so glad I went with you guys. I love my car!! Don was great too, he was honest and straight to Maggie Kennedy was so great and easy to work with! I'm so glad I went with you guys. I love my car!! Don was great too, he was honest and straight to the point! It made my experience buying a car so easy! More







