Driveway Subaru of Moon Township
Moon Township, PA
Filter Reviews by Keyword
By Type
Showing 677 reviews
Interested in a 2016 Ford 150 Husband and Son was at Day Apollo to look at Ford 150. Their was 5 salesman standing in a small room nobody bother to wait on us. The salesman was too Husband and Son was at Day Apollo to look at Ford 150. Their was 5 salesman standing in a small room nobody bother to wait on us. The salesman was too busy having there own party instead of waiting on Customers. I rate this place a 0, terrible place to go if your looking to buy a Automobile. More
Great for my first two Subaru's, but MEH! after that. I first purchased a 2012 Impreza from Day Apollo and the deal was great. I eventually traded the Impreza in on a new 2015 Outback. This is when th I first purchased a 2012 Impreza from Day Apollo and the deal was great. I eventually traded the Impreza in on a new 2015 Outback. This is when the issues started with Day Apollo. The Outback still under 3 years 36k bumper to bumper warranty, had an issue where is stalled, all the warning lights came on and the warning lights would not go off. I took it in to see what they problem was. They proceed to check the computer read out/error codes. They inform me a bunch of codes were indicating. They reset them and then charge me $120 for resetting the codes. I had the understanding that BUMPER TO BUMPER should cover this xx charge of $120 bucks. That is a whole another issue I have with Day Apollo. However, I would of been fine if that had resolved my problem. However when I asked the technician what caused the initial error to occur? he respond, " I DON"T KNOW." I say so if I drive it home and it happens again you are going to continue to reset the error codes not knowing what caused the initial error and charge me another $120 bucks? He tells me no, he would not charge me a second time. Regardless he was not instilling a lot of confidence in his solution to the vehicle error codes because he did essentially nothing other the reset the system and he admitted he had NO CLUE what caused the error codes in the first place. This vehicle is my elderly mothers vehicle so I was concerned it would leave her stranded so I decided to unload it. I narrowed my next vehicle down to either a new 2018 Honda CRV or another Subaru, leaning towards the 2018 Crosstrek. I test drove both vehicles and liked them equally so I try Day Apollo and see what deal they would give me. I figured I am trading in one of their vehicles they should beat the offer I got for the Subaru Outback from the Honda dealership, right? WRONG! They low ball my trade and actually offer less. When I tell them what Honda offered, they offered the same. The CRV and the Crosstrek I was looking at were both fairly loaded up. Both were at about the same price point. The only difference the Honda dealership gave me a better trade offer initially and knocked off 3k from the sticker. Day Apollo only took off about 2300 from the sticker. I am guessing if I told them the deals I was offered by the Honda dealership they would of matched it. My issue with the Day Apollo is this would of been the 3rd brand new vehicle I would have purchased from them. They should of been trying to beat the competition not tie them, after all I was a repeat customer and I was very happy with my first two purchases. Offering less for their product than the competition was not good either, and only willing to match their offer was just as bad. IT IS YOUR PRODUCT! When all was said and done the service department was crap on the above visit, charging me for a vehicle still under 3 yrs 36k bumper to bumper warranty. Then the low ball offer initially for my trade, and even the deal on the sticker. I ultimately bought the Honda CRV, and so far its been great. I may come back to Subaru someday because I still think they make a good product, just unsure if it will be Day Apollo again. I should also note my sister also bought two Subaru's from Day Apollo due to my initial recommendation. More
Highly Recommend Brandon Denk I was in search for a WRX CVT. Found one here, a 2016. Brandon was helpful, professional, friendly, and definitely went to bat for me. Unfortunately, I was in search for a WRX CVT. Found one here, a 2016. Brandon was helpful, professional, friendly, and definitely went to bat for me. Unfortunately, the car was out of my price range for a monthly payment, not the dealer's fault. He tried to make the numbers work and spend more than an hour helping me price out my options, and we considered leasing as well. He offered me water and we went on a test ride. He was easy to talk to and showed me all the features of the car. He answered all my questions honestly and kindly. I ended up not buying the car because it was over my monthly budget, however, it was a good experience. He didn't make me feel bad or get angry with me because I didn't buy, he just was genuinely interested in helping and providing good customer service. If you go to this dealer, ask for Bradon Denk, he will take care of you. More
First Impressions are everything I had been shopping around the city for a new vehicle and was not impressed with the vehicles and especially not with the customer service UNTIL I vis I had been shopping around the city for a new vehicle and was not impressed with the vehicles and especially not with the customer service UNTIL I visited Apollo Subaru and met Frank Moyer. His warm, energetic and not-too-pushy personality brought me back in the door. He helped me decide on the prefect vehicle for me. More
Great buying experience. Bill Bacon provided great customer service and and made our buying experience quick and easy. He was very knowledgeable and able to answer all of our Bill Bacon provided great customer service and and made our buying experience quick and easy. He was very knowledgeable and able to answer all of our questions - he definitely has a ‘customer first’ attitude. Maureen Bailey was also extremely helpful in setting us up with the online express tool which saved us tons of time without any feeling of pressure to buy. Great experience at Day Apollo overall. More
Purchased a used Subaru for my Daughter This has been the best experience buying a car we have ever had. there was no pressure, everyone was pleasant and knowledgeable. We had a few good l This has been the best experience buying a car we have ever had. there was no pressure, everyone was pleasant and knowledgeable. We had a few good laughs. And most importantly, my daughter got a car she absolutely loves. Thank you very much!! More
A very pleasant experience I just purchased my new Subaru from Day Apollo and it was a pleasant experience. The sales representative Brandon provided professional service. And h I just purchased my new Subaru from Day Apollo and it was a pleasant experience. The sales representative Brandon provided professional service. And he's very patient and friendly in the whole process to find out the right car for me. More
Courteous, professional, and a great experience. I've been looking at purchasing a new (to me) car almost a year ago, and found the one I wanted at Day Apollo Subaru. I'm glad that I made the drive I've been looking at purchasing a new (to me) car almost a year ago, and found the one I wanted at Day Apollo Subaru. I'm glad that I made the drive there. Everyone I interacted with that afternoon made me feel that my business was important to them. More
Happy! Wonderful, no pressure experience. Our salesman was very relatable and committed to getting us the best car for us. We spent two days with Jason and t Wonderful, no pressure experience. Our salesman was very relatable and committed to getting us the best car for us. We spent two days with Jason and the first day we had our one year old wth us who was very active and at no point did anyone make us feel she was an imposition. In fact pretty much everyone there helped to entertain her! We felt very comfortable here. More
Used Car This letter is to express my anger towards this company and to warn others who are thinking of buying a car here. I would like to share my experience This letter is to express my anger towards this company and to warn others who are thinking of buying a car here. I would like to share my experience with Day Apollo Subaru in Moon Township, Pennsylvania. I purchased a used vehicle in 2018. I was working with a budget of getting a monthly payment under $200.00 dollars. I have great credit and they said I would be able to get a rate lower than 5.69 %. If my score was 744 when they check it. They said they had 30 different banks and Credit unions to work with. So I purchased the car, and after signing all the papers they finally show me the interest rate and it was at 7.14 %. I was so frustrated after sitting there for two hours, and the lady said that won't make much of a difference with your payment because you are only financing around 9,000 dollars for four years, its not like a house. So drove the car home and the next day I call another financial loan bank and told them what happened and they check my credit score and said it was 821 and they can give me a four-year loan at 5.5%. I was so pissed off I had to go through the whole process again and refinance the time the money wasted the headaches. More