Driveway Subaru of Moon Township

Excellent Service Every time! The many times I have had to bring my Subaru in for whatever reason, I was greeted professionally, the service was conducted in a timely manner. Alway The many times I have had to bring my Subaru in for whatever reason, I was greeted professionally, the service was conducted in a timely manner. Always the people showed respect as they did their jobs. More

Another great experience at Day Apollo I just got another new car from Day Apollo and Carl Nincke.. great experience as always with the best customer service ever. Love them!! Will always b I just got another new car from Day Apollo and Carl Nincke.. great experience as always with the best customer service ever. Love them!! Will always buy my cars there More

Fast service. Car was done earlier than expected. Service department was able to get my car done much faster than expected. They have a nice waiting area. Car was done earlier than expected. Service department was able to get my car done much faster than expected. They have a nice waiting area. More

Very positive I will be buying a new Subaru Legacy 2018 and selling my 2016 SUV Fiat 500X to secretary—courtesy trade.I got a prompt service date and I’ll know ser I will be buying a new Subaru Legacy 2018 and selling my 2016 SUV Fiat 500X to secretary—courtesy trade.I got a prompt service date and I’ll know service Jim Pratte for 25yrs and trust him unconditionally. More

Service Always receive friendly and courteous service at this dealership. They have been servicing my car since I purchased it there and they have always prov Always receive friendly and courteous service at this dealership. They have been servicing my car since I purchased it there and they have always proven to be reliable. More

Great Sales and Service I have enjoyed a wonderful relationship with Day Apollo Subaru for the past 8 years. They are very helpful and thorough in everything that they do for I have enjoyed a wonderful relationship with Day Apollo Subaru for the past 8 years. They are very helpful and thorough in everything that they do for their customers. More

Very positive experience. He was very pleasant and informative as to what was needed. He also, in addition for making an appointment advised me as to other issues He was very pleasant and informative as to what was needed. He also, in addition for making an appointment advised me as to other issues More

What's not to like? Starbucks coffee. Fresh fruit & cookies. Fast-Friendly courteous service writers & techs. The car was written up and work started as scheduled. Had t Starbucks coffee. Fresh fruit & cookies. Fast-Friendly courteous service writers & techs. The car was written up and work started as scheduled. Had the 15,000 mile check-up and inspection done. Everything was completed in a timely fashion. Very pleased. More

Service department personnel were attentive, courteous in de Give the department the highest rating. Groumds are clean, waiting room comfortable and attendant kept me informed. Service department personnel were Give the department the highest rating. Groumds are clean, waiting room comfortable and attendant kept me informed. Service department personnel were courteous, waiting room comfortable. I have leased a new car recently also dealing with Carl and kate. I have been dealing with Carl for 10 plus years, always good! More

Non responsiveness During my last service experience if it wasn't for me calling the Service Department and asking for updates I would have not received any. I did not During my last service experience if it wasn't for me calling the Service Department and asking for updates I would have not received any. I did not receive any notification that they could not get the parts which delayed my car not being available to me for 4 work days and the weekend. Also, due to the above non responsiveness of the department and them knowing that I was picked up by the van and needed to be taken back to the Service Department, I was left with worrying about how I was going to get back after my work day. Phone was picked up by a very nice individual that had to make at least 4 attempts to get the service department to answer the phone. Yes they did provide me a rental car but only after I inquired. Then on Friday, I again gave them all day to provide me with an update and again with no response. I called at 4:45 p.m. and again the receptionist made several attempt to reach someone but this time with no one answering. I then called on Saturday. This was a total fiasco as the Service tech who answered said "it is not assigned to me and I don't know anything about it." This was unacceptable that time can not be taken to review another case to give an update. Finally on Monday, after a half of the day went by, I again reached out and was told they had an issue with ordering a part. Also, that my tires were wearing on the back. I had just had them (supposely) rotated the last time I had service and no one notice this? I also got my tires for this location and paid for a full alignment. This makes me question if the service I am paying for is getting done. With all of this inconvenience, I was not offered a discount in the expensive service that was preformed. They did rotate my tires at no fee, but with the car being up on the lift that was not too much of a hassle. By the way, the exhaust is still rattling. When I first started bring my car here and several service issues since, I dealt with Robert Campagna. He is a true professional with great follow up. All Service Employees should be trained in his professionalism. More