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Dorsch Ford Lincoln Kia

Green Bay, WI

4.7
1,878 Reviews
Dorsch Ford Lincoln Kia is proud to serve our customers around the Green Bay area and worldwide as your certified dealer for over 48 years. At Dorsch Ford Lincoln Kia we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including our quick lube center. Dorsch Ford Lincoln Kia, your certified dealer, serving the Green Bay area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Dorsch Ford Lincoln Kia!
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2641 Eaton Rd

Green Bay, WI

54311

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Showing 1,878 reviews

October 13, 2016

This is a house of crooks they have terrible service They are horrible liers they have terrible service center the finance manager is a lier the owners are xxxxxxxx the place sucks and sells xxxx cars t More

by Katherine C Quimby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike from finance xxxxen lieing xxxxxxx just like the owners
October 05, 2016

Amazing Experience This is the second Kia sporage I have purchased with my sales man Chad Zambarda. He is the most honest and upfront salesperson I have ever met, not t More

by 1happyKiaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zambarda
Oct 07, 2016 -

Dorsch Ford Lincoln Kia responded

Thank you, 1happyKiaGuy. We appreciate you taking the time to give us such a great review!

September 26, 2016

horrible customer service A week after buying my ford edge, it started leaking battery acid. I was told it happens and that it wouldn't effect the battery and to call back if t More

by monica r
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Eliason
Sep 29, 2016 -

Dorsch Ford Lincoln Kia responded

Hi Monica, I am so sorry that this happened to you and I would like to assure you that this is not the norm for our customers. We strive to treat all of our customers like family! I would like to know if your issue was ever resolved. Please feel free to call me at 920-469-6492 or email me at amiller@dorschfordkia.com. Thank you, Andrea Miller.

September 23, 2016

Friendly and Great Customer Service Purchased a new hybrid vehicle and the high level of knowledge about the system and wonderful assistance in learning about the technology was great. J More

by love my fusion hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Zerilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Warner
Sep 29, 2016 -

Dorsch Ford Lincoln Kia responded

Thank you for your kind words! We are so happy you love your new vehicle. Please come back and see us again soon.

August 30, 2016

Excellent Customer Service Wonderful experience at Lineville location. Gene Eck remembered me from last purchase and greeted me up arrival. Made me feel comfortable, was down More

by Carrie-Little Suamico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ratsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Eck
Sep 01, 2016 -

Dorsch Ford Lincoln Kia responded

Hi Carrie! Thank you so much for choosing Dorsch West. We are so glad you able to get a great deal on a wonderful new to you vehicle! Please stop by and see us again soon.

August 23, 2016

Bad customer service after sale Dealer sold me a 2013 Ford F150 with frame damage did not disclose to me ever of this issue I had to find out on my own when trying to trade it in som More

by Jason Fischer
Recommend Dealer
No
Employees Worked With
Other Employees : Ray Besaw
Aug 24, 2016 -

Jason Fischer responded

Within time we came to an agreement on selling back the truck the auto history report was not their fault beware that there are scammers out there and that dealerships get taken advantage of also thank you Dorsch Ford for finally coming to an agreement

Aug 26, 2016 -

Dorsch Ford Lincoln Kia responded

Hi Jason, I am sorry about the mix up and the confusion here. I am glad everything got taken care of. We hope that we can do business again in the future. Please feel free to contact us if you need anything! Thanks!

August 07, 2016

No better place to buy/service a car We've been going to Dorsch Ford for many years. We keep going back because no other dealership treats the consumer with the respect they do. Buying More

by rvnone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Vertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Brault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

Dorsch Ford Lincoln Kia responded

Thank you, rvnone for your kind words! We are thrilled that you continue to choose us when there are many options out there. Please come back and see us again soon! Thank you!

July 24, 2016

Helping travelers with a busted seat belt- much appreciated We were traveling to Green Bay and had a busted seat belt- could not drive home without a fix. Cassandra made time for us on short notice, and Doig More

by Rduffy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ertman
Aug 01, 2016 -

Dorsch Ford Lincoln Kia responded

Hi Rduffy01! We are thrilled that your issue was taken care of so quickly! We appreciate you stopping out to Dorsch. If you are in the area again, please stop on by! Thank you.

July 14, 2016

First Ford! Pleased with the great customer service we received from the whole team at Dorsch Ford. For our first Ford experience, Dorsch definitely left an impre More

by Kateerg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Pearce, Adam Fleischfresser
Jul 15, 2016 -

Dorsch Ford Lincoln Kia responded

Hi Kateerg,! We know that you have a choice when choosing car dealerships, so thank you for coming to Dorsch. Please feel free to contact George or the dealership if you need anything in the future! Thank you!

July 07, 2016

Bad rep I paid an outrageous amount to straighten out my credit, I broke my foot and they lowered my payments. I went to purchase a new vehicle and my credit More

by Arleeney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittney Rankel
Jul 15, 2016 -

Dorsch Ford Lincoln Kia responded

Hi there Arleeney, I have passed this information off to our Auto Credit Manager. I am sorry that this situation arose! I will be taking a closer look into this. If you have any questions, please feel free to call or email me at 920-469-6492 or amiller@dorschfordkia.com. Thank you, Andrea Miller

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