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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
June 26, 2020
Everyone I have dealt with at Donely Ford of Mt. Vernon during my shopping and buying as well as their service department has been great.At no time was there any high pressure to buy my truck or to add ext during my shopping and buying as well as their service department has been great.At no time was there any high pressure to buy my truck or to add extra services/ accessories to my purchase that I did not want. More
by k_buskirk_09
Verified CustomerEmployees Worked With
Brian Antill
June 26, 2020
Excellent response to my required service. I needed my repair done as quickly as possible, since we only have one vehicle at this time. I think Ford Company had a bad batch of batteries in 2017. repair done as quickly as possible, since we only have one vehicle at this time. I think Ford Company had a bad batch of batteries in 2017. More
by esims1
Employees Worked With
Only had contact with the service department
June 26, 2020
Satisfied customer I routinely have my oil changed at Donley Ford in Mt Vernon. Always quick and efficient service at reasonable price. Keep up the good work. I routinely have my oil changed at Donley Ford in Mt Vernon. Always quick and efficient service at reasonable price. Keep up the good work. More
by prpwf3
Employees Worked With
All mechanic personell and service desk
June 26, 2020
We were in the market for a new vehicle and Donley Ford and Jim Casebolt sold me a 2019 F150 last year and did a great job then. So our first stop was with them when we went looking for a new Explorer. The and Jim Casebolt sold me a 2019 F150 last year and did a great job then. So our first stop was with them when we went looking for a new Explorer. They went all out to find us exactly what we wanted at the price we could afford! More
by ssgporter
June 26, 2020
Mr. Case bolt was excellent! He helped me find the car I wanted and answered every question I had! Very nice, respectful, and direct. Will recommend to anyone I know buying a car! wanted and answered every question I had! Very nice, respectful, and direct. Will recommend to anyone I know buying a car! More
by Wyatt Faith
Employees Worked With
June 21, 2020
We stopped at this dealership just by chance and was very pleased with the service we received. The salesman, Jim Casebolt, was very personable and went above and beyond as far as obtaining information about pleased with the service we received. The salesman, Jim Casebolt, was very personable and went above and beyond as far as obtaining information about the vehicle we were interested in. We never felt pressured and was very pleased at how he worked with us in order to make the vehicle purchase possible. We will definitely keep the dealership in mind the next time we look for a vehicle. More
by Kybound
June 19, 2020
Nice people. Bought a slightly used vehicle and they worked with me with getting it from another dealership and ensuring the car was of good quality. They also gave me three free oil changes for the fir worked with me with getting it from another dealership and ensuring the car was of good quality. They also gave me three free oil changes for the first year of getting the car. More
by Steph
Employees Worked With
Mike
June 17, 2020
First visit very professional and knowledgeable personal. Will recommend this dealer to everybody. nothing else to say at this time. very good place to buy ford p very professional and knowledgeable personal. Will recommend this dealer to everybody. nothing else to say at this time. very good place to buy ford products. More
by thomas.till
Employees Worked With
Brian Antill
June 17, 2020
My last visit went good. The only bad thing was that the total amount for repair was much more than what we were originally told. So that was a disappointing shock. total amount for repair was much more than what we were originally told. So that was a disappointing shock. More
by Customer
June 16, 2020
Donley Ford-Lincoln of Mount Vernon gives professional , knowledgeable and outstanding customer service . Love my new car and recommend you check out Donley Ford you won’t be disappointed!! knowledgeable and outstanding customer service . Love my new car and recommend you check out Donley Ford you won’t be disappointed!! More
by Tanya
Employees Worked With
