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Donley Ford of Mt. Vernon
Mount Vernon, OH
675 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Mount Vernon team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Mount Vernon location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Mount Vernon have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Mount Vernon professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
July 09, 2020
The dealership went over and above to change my oil. My overall experience at the dealership was more than I expected. Everything really went good. overall experience at the dealership was more than I expected. Everything really went good. More
by greg.goudy
Verified Customer
July 08, 2020
Such fast and efficient service My car was in for an oil change and tire rotation and they provided such fast and efficient service and they washed my car at no charge! Such a nice My car was in for an oil change and tire rotation and they provided such fast and efficient service and they washed my car at no charge! Such a nice extra that I didn't expect. More
by KAREN.MYERS0
Employees Worked With
Service Manager Jeff
July 08, 2020
Quick friendly Service Went in to have my tire looked at due to low pressure. Once there I asked for an oil change. They did and I was out of there in about an hour. Great s Went in to have my tire looked at due to low pressure. Once there I asked for an oil change. They did and I was out of there in about an hour. Great service. More
by tjkccrabtree
Employees Worked With
Can't remember her name
July 07, 2020
I had Jim as my sales guy he was not pushy he I had Jim as my sales guy he was not pushy he answered all my questions and was there to help put me in a used 2014 F150 thank you! Your Awesome I had Jim as my sales guy he was not pushy he answered all my questions and was there to help put me in a used 2014 F150 thank you! Your Awesome More
by benitabishop1962
July 04, 2020
I had an appointment time and was taken right in. My service was done quickly with no issues. My vehicle was clean and the price was reasonable for the service. service was done quickly with no issues. My vehicle was clean and the price was reasonable for the service. More
by leona.gleason
Employees Worked With
Service people
July 04, 2020
car care specialist SUPREME Staff is pleasant, knowledgeable and professional. Always aware of the customer and his needs. Keep you aware whatever unexpected problems might be Staff is pleasant, knowledgeable and professional. Always aware of the customer and his needs. Keep you aware whatever unexpected problems might be found before starting repair and adding unexpected charges. I recommended Donley Ford to any and all. More
by MWINKLE
Employees Worked With
Darla and her staff
July 03, 2020
Tried this dealer on a friend’s recommendation, since I was working in the area. Made it super easy, quick check in, shuttle service to and from work, and service performed in timely manner. was working in the area. Made it super easy, quick check in, shuttle service to and from work, and service performed in timely manner. More
by local200carpenter
Employees Worked With
Tina
July 03, 2020
Donley service was awesome! The regulator in a truck window gave out and they got us in the same day. Thankfully they had the part in stock. window gave out and they got us in the same day. Thankfully they had the part in stock. More
by QLTLADY
July 02, 2020
Always top notch service when I have been there! They make sure the customer is satisfied! They are doing a great job! 5 Star Rated! make sure the customer is satisfied! They are doing a great job! 5 Star Rated! More
by Daniel Hinkens
Employees Worked With
Jeff Armstrong An Tina Beaver
July 02, 2020
Excellent work and service. Staff is always friendly and pleasant. The quality of service is excellent and thorough. I take my Ford Fusion to the dealer in Mount Vernon for servi Staff is always friendly and pleasant. The quality of service is excellent and thorough. I take my Ford Fusion to the dealer in Mount Vernon for servicing exclusively. More
by JSKOCIC
