Don Vance Ford
Marshfield, MO
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It’s always easy to get my car in for service. Waiting in the lounge is comfortable and seems pretty soon, they’re letting me know my car’s ready. Waiting in the lounge is comfortable and seems pretty soon, they’re letting me know my car’s ready. More
On July 10th while traveling with a friend. We realized we were having an issue with my car. We went into Don Vance Ford. Brett Orso immediately got up from his sales desk and asked if he coul We realized we were having an issue with my car. We went into Don Vance Ford. Brett Orso immediately got up from his sales desk and asked if he could help me. I explained what the car was doing and I suspected tire damage. Us 2 ladies had 3 hours yet to drive that evening. He took me to talk to Taylor Grenier to see if they could help me. Indeed he did get us in and worked diligently to get our needs met. I purchased 2 new tires that they had to go get and got us on our way after spending a few hours at the dealership. Both young men came back to the waiting room and checked on us. Taylor kept me updated on the car repair and assured us they would get the job done by closing time. Which they did! If I was an employer I would be proud to have these 2 caring young men a part of my dealership! Thank you Brett, Taylor, and the mechanics that worked on my car and made the repairs! More
Very efficient and extremely polite people they pick up my car on time. Let me know when it’s being delivered back always goes over what they’ve done and what needs to be done and approximately the cost of my car on time. Let me know when it’s being delivered back always goes over what they’ve done and what needs to be done and approximately the cost of any repairs. More
My wife and I bought a 2024 Jeep Wagoneer from the here. We were happy with the experience until we were getting ready to leave and found out the vehicle came with only one key, we were then told they order We were happy with the experience until we were getting ready to leave and found out the vehicle came with only one key, we were then told they order on on them. A week later I call to inquire about the key only to be told it would be replaced if we had bought the extended warranty and waited a couple months to turn it in on that. Very irritating to say the least, I then call parts to see what said key would cost 500$+. Details like that should of been disclosed BEFORE the sale. More
