Back

Don Vance Ford

Marshfield, MO

4.7
137 Reviews

14897 Hwy. 38 W.

Marshfield, MO

65706

Directions

By Type

Showing 137 reviews

July 20, 2026

Everyone there is very pleasant to deal with and they always get you in on time. More

by deborahharmon1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 20, 2026 -

Don Vance Ford responded

It’s wonderful to hear our team was pleasant and kept your appointment on time. Thank you for trusting us with your Ford EcoSport service. We look forward to assisting you again. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 17, 2026

Taylor was great, no pressure for additional services, polite and engaging, did a great job, More

by Roger Shelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 17, 2026 -

Don Vance Ford responded

It’s great to know you experienced polite, engaging service without any extra pressure during your Ford Maverick maintenance. We appreciate your five-star rating and look forward to helping you again. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 16, 2026

Auto business has been with Don Vance Ford for many years. Service after purchase is very important. More

by deebiggers523@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 16, 2026 -

Don Vance Ford responded

Thank you for your loyalty over the years. It’s great to know our service team has supported your Ford well after purchase. We look forward to continuing to earn your trust. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 16, 2026

It’s always easy to get my car in for service. Waiting in the lounge is comfortable and seems pretty soon, they’re letting me know my car’s ready. More

by mabellefarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 16, 2026 -

Don Vance Ford responded

It’s great to hear that scheduling service for your Ford EcoSport has been so convenient. We’re pleased the lounge feels comfortable and that our team keeps you informed promptly when your car is ready. Thank you for trusting us with your EcoSport. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 15, 2026

The service department at this dealership was very easy to work with and completed my truck in a timely manner. More

by brian.henson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Jul 15, 2026 -

Don Vance Ford responded

It’s great to hear our service team handled your Ford F-250 so efficiently. Thank you for trusting us with your maintenance. We look forward to assisting you again. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 15, 2026

Good job of communicating. I enjoy the guys and gals working at the service desk. Dalton is a straight shooter More

by tblackwell1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton and Taylor
Jul 15, 2026 -

Don Vance Ford responded

Thank you for your feedback. We’re glad the team kept you informed and that you enjoy your visits to the service desk. We appreciate you bringing your Ford F-150 to us. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

July 14, 2026

On July 10th while traveling with a friend. We realized we were having an issue with my car. We went into Don Vance Ford. Brett Orso immediately got up from his sales desk and asked if he coul More

by Mustang Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Orso, Taylor Grenier, and mechanics that worked on my car.
Jul 15, 2026 -

Don Vance Ford responded

Hello, we’re delighted we could address the tire damage on your Ford Mustang and keep you on schedule. Our team is glad the repairs were completed by closing time and that you felt supported throughout the process. Thank you for sharing your experience and safe travels. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

June 15, 2026

Very efficient and extremely polite people they pick up my car on time. Let me know when it’s being delivered back always goes over what they’ve done and what needs to be done and approximately the cost of More

by dcallaway72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Scott
Jun 15, 2026 -

Don Vance Ford responded

Thank you for highlighting our team’s efficiency and courtesy in handling your Ford F-150 pickup and delivery. We’re glad the explanations of services and estimated repair costs were helpful. We look forward to assisting you with any future maintenance. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

May 21, 2026

My wife and I bought a 2024 Jeep Wagoneer from the here. We were happy with the experience until we were getting ready to leave and found out the vehicle came with only one key, we were then told they order More

by cullenbybee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don casteel
May 28, 2026 -

Don Vance Ford responded

Cullen, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. Andrea Vance andrea.vance@donvanceautogroup.com 417-859-4600

May 29, 2026 -

cullenbybee responded

The dealership has since corrected the situation in a timely manner. Thanks

May 05, 2026

Kate and Tyler helped me find what I wanted. They did not push instock trucks on me. Maximum rebates were given. More

by Davidallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kate, tyler
May 05, 2026 -

Don Vance Ford responded

Thank you for letting us know the team provided a pressure-free experience and secured the maximum rebates on your new Ford F-150. Enjoy every mile in your truck and let us know if there’s anything else we can assist with. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600