Don McGill Toyota of Katy - Service Center

The service was excellent, was continuously updated on the progress. Snacks and drinks were great and the lobby is very clean. I had all four tires changed I would have loved more options in the pricing, the progress. Snacks and drinks were great and the lobby is very clean. I had all four tires changed I would have loved more options in the pricing, otherwise all was good. My associate was amazing, seemed like a friend, I like her a lot. Spending that amount of money it would have been nice to have a souvenir or something. More

On time service provided. Uber for pick up and drop off provided. This helped save so much of my time. Provider explained what all needs to be done and then provided some disc Uber for pick up and drop off provided. This helped save so much of my time. Provider explained what all needs to be done and then provided some discount as more than 1 big service was advised. More

Service was great service advisor was excellent and explained in details my service that was completed explained in details my service that was completed More

Very professional and Kristen did a great job explaining to me about my car. Also very convenient because I’m usually so busy they managed to have my car ready and the wait was only 2 hours. I booked it i to me about my car. Also very convenient because I’m usually so busy they managed to have my car ready and the wait was only 2 hours. I booked it in the morning and they managed to get it done before 2 pm. Thank you for understanding and the car works fine! More

I checked in about 40mins earlier than appointment. Was told I should be taken care of earlier. About an hour after my original appointment. Great job but slow turn around time, 10,000 mile servic. Was told I should be taken care of earlier. About an hour after my original appointment. Great job but slow turn around time, 10,000 mile servic. More

The service associates, I worked with, were courteous, thoughtful, thorough and did an outstanding job! thoughtful, thorough and did an outstanding job! More

It was a busy day but the place was very relaxing while waiting for my vehicle to be done with service. waiting for my vehicle to be done with service. More

The staff was Very courteous, very professional. The service time was prompt. The wait area was very nice. The service time was prompt. The wait area was very nice. More

Service was excellent and in a timely manner! The service desk Ksea was extremely pleasant to speak with! The service desk Ksea was extremely pleasant to speak with! More

Mr. Navarro was very helpful so I could get my car clean inside and outside. I could go back home and pick up my car as planned. Everything worked out well! inside and outside. I could go back home and pick up my car as planned. Everything worked out well! More