Don McGill Toyota of Katy - Service Center

I really like bringing my 2007 Prius to this dealership for service. It's a very clean, positive experience, everytime. Even when they tell you you need a new hybrid battery pack, it's treated in a well th for service. It's a very clean, positive experience, everytime. Even when they tell you you need a new hybrid battery pack, it's treated in a well thought out manner. "Are you sitting down?" lol More

Although I don’t like the checking in process the rep Refugio makes everything better. It was a pleasure as he acknowledged the customer presence whereas the other reps just look at you. Refugio makes everything better. It was a pleasure as he acknowledged the customer presence whereas the other reps just look at you. More

Good job very happy with the customer services and would recommend friend and family to your dealership recommend friend and family to your dealership More

The service took a little longer than I expected but the overall service and attention to detail was great. overall service and attention to detail was great. More

The facility is nice and clean and there's plenty room and wide open spaces and wide open spaces More

It was very good thank you for the service and Carlos was the best 👌 👍 bye 👋 the best 👌 👍 bye 👋 More

Very helpful and friendly staff. Suggestion made for other work that was due. No pressure just a recommendation. We appreciated that and went ahead with the work. Suggestion made for other work that was due. No pressure just a recommendation. We appreciated that and went ahead with the work. More

I like the service here in Don MC Gill Toyota at Katy. The person I talked to is well experienced and competent. I am a customer since 2009 and they are doing a good job!! The person I talked to is well experienced and competent. I am a customer since 2009 and they are doing a good job!! More

The service was really good. Keep going. Good work. It was also fast within the time they mentioned Keep going. Good work. It was also fast within the time they mentioned More

Had the best experience yesterday… timeliness, and employee, K Sea Picott, helpfulness. His assistance with helping me walk was above and beyond. employee, K Sea Picott, helpfulness. His assistance with helping me walk was above and beyond. More