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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
781 Reviews

781 Reviews of Don McGill Toyota of Katy - Service Center

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November 12, 2023

The person that helped me, was great checking my car noticed my tires needs to be replaced soon and helped me get a great quote More

by Lro75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one!

November 12, 2023

Service was completed promptly. Refugio exhibited great customer service. The cashier was friendly and thorough. More

by lolivas71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

November 11, 2023

Always this dealer provide me an excellent service. Just one time I had bad experience with a assistant service manager. More

by moisessoto018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are thankful for your repeat business and we are happy to hear that we were able to provide you with a better experience at our dealership. Come back and see us for all of your vehicle needs!

November 11, 2023

I take all my Toyota to Don McGill for years, always shown a professional service More

by ssalinas59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Nov 15, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

November 10, 2023

Excellent customer service! Kept me up to date with my Supra, and called me for any issues and when it was ready! More

by cristianjsaravia96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 09, 2023

Our Don McGill dealership is so helpful, honest,, knowledgeable and kind. They are trustworthy. No hesitation when an issue comes up what to do with the van. We simply go to our dealership. More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Lily, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 09, 2023

Iam always looking forward to doing something with this dealership. My expectations are always met. More

by Willies joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Willies, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 08, 2023

Fast and excellent service. The staff is very helpful and provide me with a detailed report about the condition of my car More

by Alvaro Camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Méndez
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Alvaro, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 07, 2023

Everything went very smoothly! I made an appointment ahead of time, and my car was ready when promised. They even got me a ride home! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Lori, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 04, 2023

Daniel in service was able to get my truck serviced efficiently, and at time promised. Excellent customer service More

by Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 07, 2023 -

Don McGill Toyota of Katy responded

Tundra, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Daniel was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

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