Don Davis Ford

Smooth process from start to finish. Great deals and a lot of vehicles to choose from. I would definitely recommend this dealership. I love my new Ford Edge!!! from start to finish. Great deals and a lot of vehicles to choose from. I would definitely recommend this dealership. I love my new Ford Edge!!! More

4 hours for an oil change and was not informed of length of. The service department need a makeover. There service is getting slower and slower. Need to hire more people and train them to perfection. I love jaso The service department need a makeover. There service is getting slower and slower. Need to hire more people and train them to perfection. I love jason kubika. He try to service me when I come in but thus time he was just to overwhelmed. More

Something has changed at Don Davis and not in a good way! Nearly 5 hours for an oil change!! I called on Dec. 12th and was told if I showed up right at 7:00 AM on the 13th I could get in. I showed up at 7:04 Nearly 5 hours for an oil change!! I called on Dec. 12th and was told if I showed up right at 7:00 AM on the 13th I could get in. I showed up at 7:04 (second in line) and was asked by the Service Advisor if I had an appt. I said no but relayed my conversation from the day before. The Service Advisor was very friendly and said it would not be a problem. At that point I said I could certainly come back if they were overly busy. He said "no, we'll get you taken care of". I told him I sure appreciated it as I going out of town the next day but if it was a problem I'd come back. They pulled the vehicle forward and turned on the flashers. About an hour an a half later one of the Service Advisors stuck his head in the waiting room and said they were just about done (there was another guy there having his oil changed as well). We both said, "great". About 30-45 minutes later we wondered why neither of our vehicles had been finished. We walked to the garage area and both vehicles were still in same exact place with the flashers on! When we asked what the delay was they said they only had one guy working -- one guy! About 35 minutes later the other customers truck rolls up and there were issues and he was not happy. He was finally on his way about 15 minutes later. Meanwhile my vehicle was still sitting in the same exact spot! About that time someone, I believe he was a Mgr, walked by and asked how I was doing (it's now 11:00) and I told him I was not happy. He was very friendly and proceeded to tell me the problem was with the airbag recall. They, as a dealership, had to assign personnel to that issue and other service areas were being affected and suffering and it was a mess! He offered to top off my tank, a nice gesture that I appreciated, as we both looked at my vehicle in the same exact spot 4 hours after I had arrived! Finally at 11:49 they finished the oil change. I am a reasonable person and realize things happen but the entire area seemed out of sorts -- confusion, frustrated customers -- even frustrated Service Advisors (not to the customers but to each other) When you're there for nearly 5 hours and have nothing else to do I tend to hang out by the garage and watch the Advisors work and watch customers come and go. This is not the first time, in the recent past, that I've had or witnessed others having issues or concerns during their visit to the Service Dept. Unfortunately, something has changed at Don Davis........and not in a good way! More

Lincoln Service Par Excellence I made an advance appointment with Jason Kubica for a 7:00 AM oil change and tire rotation. They opened the doors promptly at seven and Jason was in I made an advance appointment with Jason Kubica for a 7:00 AM oil change and tire rotation. They opened the doors promptly at seven and Jason was in the service drive to immediately check me in. While they performed the service, I used the wifi then took a stroll thru the showroom to see the new cars. I was in and out in under an hour. Typical Don Davis Lincoln service. More

Oil Change & Sirius connection My car was long over due for an oil change however, when I stopped in the service center 11/28, I was told there was a 4 hour wait and Friday's were u My car was long over due for an oil change however, when I stopped in the service center 11/28, I was told there was a 4 hour wait and Friday's were usually a good day as far as wait time. Friday 11/30 I was told it was a two hour wait. I also wanted them to check my Sirius connection. Unfortunately, the radio guy had already left for the day and could I come back Monday. Rather than make two trips (on top of the two I already made) I went back on 12/3. Even with an appointment, it was still a 4 hour wait AND they had to order another antenna for the radio. I was told it would take 3-4 days for one to arrive. Today is the 17th. I haven't heard a word and now the holidays are here and I don't have another 4 hours to spend at the dealership. Other people in the waiting area had also been there for 3+ hours. That is unacceptable. Hire more technicians!!! You're going to lose customers to Jiffy Lube if you don't fix the wait time. . More

Awesome Very friendly and knowledgeable staff, no pressure either, 2nd vehicle I have purchased here and the only one I will continue to visit. I have had ser Very friendly and knowledgeable staff, no pressure either, 2nd vehicle I have purchased here and the only one I will continue to visit. I have had service work here also great experience and awesome job. More

Quick. Easy. Painless. From start to finish Bo made this car buying experience headache free. Will see him when we are ready to buy again. Bo was friendly, NOT pushy at all From start to finish Bo made this car buying experience headache free. Will see him when we are ready to buy again. Bo was friendly, NOT pushy at all and very accommodating to our needs and wants. More

Xavier at Don Davis went above and beyond. Xavier Echendu went above and beyond to get us the ford F250 we've always wanted! He even met us halfway to deliver the truck to us! Xavier Echendu went above and beyond to get us the ford F250 we've always wanted! He even met us halfway to deliver the truck to us! More

Awsome Experience with Awesome people! I have to say that this was the best car buying experience that I have ever had and I have purchased more than 5 vehicles. I have to say that this was the best car buying experience that I have ever had and I have purchased more than 5 vehicles. More

Friendly and helpful Larry Hinton at Don Davis is always helpful and friendly. He is very patient and does his best to make the car buying experience pleasant. Larry Hinton at Don Davis is always helpful and friendly. He is very patient and does his best to make the car buying experience pleasant. More