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Don Davis Ford
Arlington, TX
4,178 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,178 reviews
December 31, 2018
Great service experience Don David Dord has an awesome service department, work is outstanding. Repair times are pretty quick compared to other dealers. Service writer Jason K Don David Dord has an awesome service department, work is outstanding. Repair times are pretty quick compared to other dealers. Service writer Jason Kubica goes above and beyond providing exceptional service, very informative, and explains services in detail. I have two ford vehicles, Fusion purchased from here F150 another dealer but get them both serviced at this location. More
by DEANDRE_L_JACKSON
Verified CustomerEmployees Worked With
Jason Kubica
December 31, 2018
'Ball Dropped' Appt Sat, 8am; dropped car Fri, apprx 4pm. Steven Lynn, should take 2-3 hrs OC & A; also, not there Sat. Someone call when ready; no call, ready Sat. Appt Sat, 8am; dropped car Fri, apprx 4pm. Steven Lynn, should take 2-3 hrs OC & A; also, not there Sat. Someone call when ready; no call, ready Sat. Steven, upfront; someone else dropped ball. Not happy with experience More
by CAWMS20
Employees Worked With
Steven Lynn
December 31, 2018
Good Service Department Very pleased with the state inspection that was completed on my vehicle. Would recommend this dealership service department to my friends and family. Very pleased with the state inspection that was completed on my vehicle. Would recommend this dealership service department to my friends and family.Have had multiple items repaired and serviced there on several occassions . More
by LKAYEPRESTON
Employees Worked With
Steven Lynn
December 28, 2018
They exceeded our expectations We had been searching for a truck for my parents for weeks. We had already gone to a few dealerships before walking in to Don Davis. Our rep Jose fr We had been searching for a truck for my parents for weeks. We had already gone to a few dealerships before walking in to Don Davis. Our rep Jose from the pre owned facility approached us and started helping us immediately. Very sweet and bilingual for my parents was a plus. It was raining hard the day we went but that didn’t stop him. We couldn’t find exactly what we wanted at the price we wanted. But Jose exceeded our expectations, he found something better. Even in the rain he was going back and forth getting keys and vehicles and always attended to our needs. When he found us the perfect truck. My mom was in love. We talked business and he fought every dollar he could to make us happy. At the end we drove off with a beautiful truck that he helped find. Great job Jose and hopefully we will do business again in the future.. More
by HERNANDEZVV
Employees Worked With
Jose Garcia
December 28, 2018
Excellent buying experience. I love my experience at Don Davis Ford,Bo and the finance crew are the best.If you are in the market for a new or pre owned vehicle go see Bo at Don D I love my experience at Don Davis Ford,Bo and the finance crew are the best.If you are in the market for a new or pre owned vehicle go see Bo at Don Davis Ford Lincoln. More
by HAPPYRICOFLY80
Employees Worked With
Bo Bosuro, Willie Woodard, Xavier Echendu
December 27, 2018
love the dealership I have bought three vehicles from Don Davis and I have always had a great experience. I would recommend this dealership to my family and friends. I have bought three vehicles from Don Davis and I have always had a great experience. I would recommend this dealership to my family and friends. More
by monarico102
Employees Worked With
Bobby Jones
December 26, 2018
trying to get airbag recall I CANNOT GET THE RECALLED AIRBAG REPLACED DUE TO THE SERVICE DEPT NOT PERFORMING THEIR JOB. I FINALLY GOT AN APPOINTMENT AFTER WAITING FOR 6 WEEKS. M I CANNOT GET THE RECALLED AIRBAG REPLACED DUE TO THE SERVICE DEPT NOT PERFORMING THEIR JOB. I FINALLY GOT AN APPOINTMENT AFTER WAITING FOR 6 WEEKS. MY APPOINTMENT WAS FOR DECEMBER 3RD AT 7AM. THE SERVICE PERSON COULD HAVE CARED LESS, AND SAID THE PART WASN'T AVAIBLE ALTHOUGH IT WAS ORDERED 6 WEEKS EARLIER. HE NEVER CHECKED, HE JUIST WROTE DOWN THE MODEL NUMBER AND MILEAGE AND TOLD ME TO COMEBACK LATER. More
by STARLITECERAMICS
Employees Worked With
Jason Kubica
December 25, 2018
Liked our new service advisor, Steven Lynn. We called for oil change and wheel rotation and were scheduled immediately. We also had a message that the rear bulb needed replacement. Thank you. We called for oil change and wheel rotation and were scheduled immediately. We also had a message that the rear bulb needed replacement. Thank you. More
by LISSIM
Employees Worked With
Always enjoy talking to the ladies at the payment window. , Steven Lynn
December 25, 2018
After a few paperwork signings they had my vehicle ready Great additude towards me and it was quick and simple the employees new what I wanted and they worked hard for me to get it Great additude towards me and it was quick and simple the employees new what I wanted and they worked hard for me to get it More
by jameseggenberger392
Employees Worked With
Will Clark, Chad Walker, Josue Saucedo
December 24, 2018
New Car Delivery The dealer really worked with me, but it seems that Lincoln was a bit tardy in delivering the car. Lincoln kept putting it on hold for some e=reason. The dealer really worked with me, but it seems that Lincoln was a bit tardy in delivering the car. Lincoln kept putting it on hold for some e=reason. The dealer was not able to find out much from Lincoln. There needs to be better communication between the dealer and Lincoln headquarters. More
by LRMOSS05
Employees Worked With
Larry Hinton
