Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don Davis Ford
Arlington, TX
4,178 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,179 reviews
January 03, 2019
Great! This was the least hassle I have ever had buying and getting delivery of a new vehicle and I am 73 yrs. old! Thanks for the help, Eric and Chad. This was the least hassle I have ever had buying and getting delivery of a new vehicle and I am 73 yrs. old! Thanks for the help, Eric and Chad. More
by DIXGRIGGS
Verified CustomerEmployees Worked With
Eric Westerhoff, Chad Walker
January 03, 2019
Awesome customer service Mr, Will Clark had the best customer service. It was the best buying experience I have ever had with a purchase of any kind. Chad Walker made the pape Mr, Will Clark had the best customer service. It was the best buying experience I have ever had with a purchase of any kind. Chad Walker made the paperwork portion very easy with a great friendly attitude. More
by VASHNI_T
Employees Worked With
Will Clark, Chad Walker
January 03, 2019
Great Deals! To be honest after looking at many dealership sites online I ended up back with Don Davis Ford because they had better prices. I would of gave To be honest after looking at many dealership sites online I ended up back with Don Davis Ford because they had better prices. I would of gave then Five Stars but the deal I was suppose to get based on the online discount was a error . Plus I wished the gave Vets a rebate just like active Military. That said, I still got a good deal and was treated very good by Larry our sales guy. And Finance was very simple since I was already pre-approved from Navy Fedaral Credit Union. More
by gcavello
January 01, 2019
Bad Communication My car(2018) was in the service center for three weeks. Only communication I received was when I called them and they still did not have any answers. My car(2018) was in the service center for three weeks. Only communication I received was when I called them and they still did not have any answers. They ended up having to drive it to the body shop, to add insult to injury they returned my car to me on an empty tank of gas. More
by DIMITRILOVE36
Employees Worked With
Monique
January 01, 2019
Great I always buy from down Davis this is my 4th car never had a problem. They always have a great selection of new and used vehicles I always buy from down Davis this is my 4th car never had a problem. They always have a great selection of new and used vehicles More
by jcardenas226
Employees Worked With
Bo Bosuro
January 01, 2019
Quick turnaround, and great service Compared to my last visit, the service dept really stepped up it's game and delivered great customer service, quick turnaround, and was greated prompt Compared to my last visit, the service dept really stepped up it's game and delivered great customer service, quick turnaround, and was greated promptly upon arrival. More
by DAVIDGARCIA_37
Employees Worked With
Charles Kittinger
January 01, 2019
Great experience We found the truck we were looking for with the help of Harris. He was patient and gracious throughout the process- would highly recommend working wit We found the truck we were looking for with the help of Harris. He was patient and gracious throughout the process- would highly recommend working with him. He didn’t tire of our constant questions, and he found us the perfect truck. Chad - in finance was extremely knowledge and easy to work with. A great guy! More
by DEKNITS
Employees Worked With
Harris Clark, Chad Walker
December 31, 2018
Doesn’t understand time management! I went to Don Davis one day and they kept it for two. I called them to see if my car was ready. They told me that the car hadn’t even been looked at a I went to Don Davis one day and they kept it for two. I called them to see if my car was ready. They told me that the car hadn’t even been looked at and that it wouldn’t even been looked at until after I told them I needed it back! Needless to say I would not spend your time or money at this place! More
by TRISHTANMEANS
Employees Worked With
Josh
December 31, 2018
Good salesman but bad financial The salesman got me my dream car. But Tony in the financial department messed up all my info up and would not even talk to me while I seat in front o The salesman got me my dream car. But Tony in the financial department messed up all my info up and would not even talk to me while I seat in front of him for hrs. I felt I was going to have to take my car back and mess up my credit. He made an exciting experience of buy my first car in to stress and a nightmare. The other guy that helped us in the financial department that called us and got everything fixed made it better and put me at ease. More
by harcin0713
Employees Worked With
Tony, Josue Saucedo
December 31, 2018
Excellent service Service Center is well run. Appointments are made and kept in a timely manner. Customer is kept informed and everyone is friendly and helpful in th Service Center is well run. Appointments are made and kept in a timely manner. Customer is kept informed and everyone is friendly and helpful in the Service Dept., More
by JASOCK123
Employees Worked With
Bobby Jones, Jason Kubica
