Dodge of Burnsville

GREAT SERVICE This dealership does a great job on fixing any problem you might have with your vehicle. My wife and I have been with this dealership for many years a This dealership does a great job on fixing any problem you might have with your vehicle. My wife and I have been with this dealership for many years and have been so satisfied with what they do. More

Service couldn't Care Less I bought a Brand New 2020 Bighorn. Had the truck for a few days when there were two major factory issues that had to be fixed. Service had the truck f I bought a Brand New 2020 Bighorn. Had the truck for a few days when there were two major factory issues that had to be fixed. Service had the truck for 8 days. When I arrived to pick up the "Brand New' spotless truck that I had dropped off; I was met with a filthy dirty vehicle in the parking lot. The truck looked like it had been parked under a tree for the 8 days. The paint was filthy, the bed was full of leaves and there were scratches on the hood and top of front grill. Inside I found greasy finger prints on seats, doors, and ground into floor mats (I have pictures of all). I asked the service manager on duty, Steve I think, why the dealership would give me back a New truck that I had just bought, in such deplorable condition? He simply stated that they typically do not clean vehicles after service. This was a New Truck, one I had for only a few days, I hoped they would have made an exception and returned the vehicle in the condition I left to them in. The service manager said he would get back to me with a time to fix the scratches, but never did. The other thing was the milage on the vehicle. The receipt shows that 'milage in' was 735 miles, and 'milage out' was 735. Clearly this can't be true, as they had to drive the vehicle to xxxxx the problem. The actual milage on the odometer when I picked it up was 768. (33) miles of test driving?! More

Always clean and friendly staff.Tried out a 2019 dodge ram 1500 warlock.Not bad truck for money,but no comparison to ram big horn.Which i love.Second big horn.Love the dealership.😎 ram 1500 warlock.Not bad truck for money,but no comparison to ram big horn.Which i love.Second big horn.Love the dealership.😎 More

A success! A great experience! The staff there was knowledgeable about their products. They are a good group of friendly employees. They returned my calls quic A great experience! The staff there was knowledgeable about their products. They are a good group of friendly employees. They returned my calls quickly and provided the answers to my questions in a timely fashion. More

Quick and easy oil change service We made an appointment to get in for an oil change very quickly, everything went smoothly. I went in a little early for the appointment and they start We made an appointment to get in for an oil change very quickly, everything went smoothly. I went in a little early for the appointment and they started on it right away. More

used car purchase the experience was very positive. The only thing I wish was different was the car was not available to view the first time I went to look at it. I s the experience was very positive. The only thing I wish was different was the car was not available to view the first time I went to look at it. I still give Robert and the dealer a full 5 stars. I will be back when I need a vehicle. More

Great service My service was good. I did have to make a second trip to see the car but the dealer was great to work with. I would go back to this dealer again. My service was good. I did have to make a second trip to see the car but the dealer was great to work with. I would go back to this dealer again. More

Awesome service people I bought my new 2020 Ram limited blackout here and get lots of items added to it, and while it was there it got a dent on the passenger door. I was re I bought my new 2020 Ram limited blackout here and get lots of items added to it, and while it was there it got a dent on the passenger door. I was really upset but they fixed it and made it right. Chuck in the service department was the go to guy. A++ More

I called for an appointment to fix a recall item during the corona virus pandemic. I was able to wait for the repair as it took less than an hour to complete. Even tho I didn't purchase my car there I have the corona virus pandemic. I was able to wait for the repair as it took less than an hour to complete. Even tho I didn't purchase my car there I have been using Dodge of Burnsville after experience with their service dept gained after I leased a truck from them. They have ample service hours and get work done within a reasonable time. I have closer dealers but I drive 18 mi to have it done there. More

The staff at Dodge of Burnsville always does a great job...they are professional, knowledgeable and friendly. We have bought three of our vehicles there and will keep coming back! job...they are professional, knowledgeable and friendly. We have bought three of our vehicles there and will keep coming back! More