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Discovery Nissan

Shelby, NC

4.7
161 Reviews

631 South Post Rd

Shelby, NC

28152

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161 Reviews of Discovery Nissan

August 17, 2023

We had some trouble deciding which 23 Rougue we wanted and Spencer, Jerry, and especially Paul & General Manager George treated us as one of the family. Love our 2023 ROUGUE. SL!! More

by pattia312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul in Finance
August 07, 2023

Had Spencer as salesman. Was really patient and non pressuring guy. Let us talk alone and make our decision. Only issue felt it took way to long for transaction on a cash dea More

by grannyglen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer
July 29, 2023

Great service, excellent communication and wonderful salespeople. Got into a 2021 Rogue Sport and it was totaled two days later with the help of my salesperson Spencer Stapleton I was about to get a gre More

by aurora14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Stapleton
July 14, 2023

I bought a used vehical from this car lot july of 2022 and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to b More

by belljoshua85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angie Davis
July 12, 2023

My recent experience was amazing. Jerry was my dealer and he worked tirelessly to get me I to a great car at a good price for me. He and the finance guys worked with me, and did their More

by Krissy02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
July 05, 2023

My experience with Nissan of Shelby has been fantastic. I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service depart More

by Brad Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Spencer, Nathan, Angie Davis
June 19, 2023

They sold me a truck after two weeks. The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on anot More

by Withrowjasonl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angie Davis
June 09, 2023

I had a bad experience with Shelby Nissan, the sales person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when t More

by Ron.coggins1022
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angie Davis
June 07, 2023

Service department sucks. Suppose to have extended warranty, however when I went to have my van serviced to find out why my transmission is shifting hard, my warranty wasn't a More

by pslater0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in sales
Jun 08, 2023 -

Discovery Nissan responded

PSlater0619, I am sorry you had a bad experience with us. I would love the chance to turn it around, can you please give me a call so we can see what can be done to fix this situation? Mark Phillips General Manager 980-295-1600

Jun 08, 2023 -

pslater0619 responded

I will stop in Friday

May 26, 2023

Will not buy from here again was never told that in order for oil change to be under warranty I had to get oil changed every 5000 miles but was told at purchase every 10000 miles and the warranty runs out at More

by belair67az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 08, 2023 -

Discovery Nissan responded

Belair67az, I hate to see you had a bad experience with us. Please give me a call so I can see if there is anything I can do to turn this around. Mark Phillips General Manager 980-295-1600

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