Back

Diehl's Ford Sales

Grantsville, MD

4.8
84 Reviews

11782 National Pike

Grantsville, MD

21536

Directions

By Type

84 Reviews of Diehl's Ford Sales

April 18, 2023

Like the way they do business not pushy and don’t beat around the bush More

by ronbaer8566
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Diehl, Alex Becker
April 10, 2023

The service was done in a timely manner and staff was friendly. Waiting area was nice. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Becker
March 01, 2023

So easy to work with. Would deal with them again in a heartbeat. Thank you. More

by Cjrinker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Mar 02, 2023 -

Cjrinker responded

Working with Ben was very nice.

February 14, 2023

Eric Diehl was great to work with and made the process so easy! He answered all of my questions. He did not adjust the price of the vehicle to price match the one I wanted that sold prior to me arriving afte More

by Haleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
Feb 17, 2023 -

Diehl's Ford Sales responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 10, 2023

I have bought 2 vehicles from Diehl's over the years. They are kind, courteous and answer any questions you may have. Stop by and see Ben Diehl and trust me he will do what he can to get you in the vehic More

by jmast559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Feb 13, 2023 -

Diehl's Ford Sales responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

December 15, 2022

I bought 2 trucks from Ben Diehl this year and had an excellent experience both times. More

by jamesh0317
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Diehl, Alex Becker
Dec 17, 2022 -

Diehl's Ford Sales responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Diehl's Ford Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

October 08, 2022

As always -- great service and great people to work with. Keep up the good work. More

by bishop.accident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ann
August 22, 2022

I have purchased several new vehicles form Diehl's and plan to purchase more in the future. Thanks Ben More

by sprudni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann, Alex Becker
Aug 25, 2022 -

Diehl's Ford Sales responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 18, 2022

Eric was a great assistant throughout the process of ordering my Lightning, including keeping me apprised of the manufacturing and delivery status. Now that we both have an EV, we will learn the ins an More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
Aug 25, 2022 -

Diehl's Ford Sales responded

Hi, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 18, 2022

Awesome dealership! Great salesman Eric Diehl !! So pleased with Diehls Ford!! Return customer for many years!!! More

by ruthielawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Becker
Aug 25, 2022 -

Diehl's Ford Sales responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

...
4
...