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Diehl Subaru

Massillon, OH

4.8
693 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans. Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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4231 Lincoln Way E.

Massillon, OH

44646

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Showing 693 reviews

November 22, 2024

Staff was always available to answer questions and followed up to make sure I was satisfied More

by rcj670
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi More

by nancypritchard56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No sales, service rep Richard Schrader.
November 22, 2024

-Helpful, clean, attentive and friendly! everything we could have expected When buying a new car! More

by p.crowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More

by pvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The service was done in a manner that made feel like I was their only customer. More

by patt6592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Great service. They are efficient and make sure to keep in touch through the process. More

by jasonecreaser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
November 17, 2024

The salesman were very helpful and searched for a used Subaru that we were interested in . More

by weddyjohnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Very pleased with the service, not so much with the wait time, but they gave me a free oil change for my wait. More

by ggalaxie390
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
November 15, 2024

Nice place. Felt like I was shuffled around a lot and didn't get all the information. I did buy a slightly used car. I'm happy with the car. More

by melodyjarvis1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Fantastic experience. Highly recommend to anyone in the market for a new or used vehicle. More

by balbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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