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Diehl Kia of Hermitage

Name: Diehl Kia of Hermitage
Address: 1469 N Hermitage Rd, Hermitage, PA, 16148, US
Telephone: (724) 204-6447
Rating: 4.6

4.6

531 Reviews

1469 N Hermitage Rd, Hermitage, Pennsylvania 16148

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Sales: (724) 204-6447

Call (724) 204-6447

Diehl Kia of Hermitage

Hermitage, PA

4.6

531 Reviews

Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

Directions

4.6

531 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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531 Reviews of Diehl Kia of Hermitage

May 06, 2022

SERVICE VISIT

Extremely upset to find that the Kia sportage we have has a couple of problems all related to being wrecked at some point and not repaired properly. It was not disclosed to us that the car had been wr has a couple of problems all related to being wrecked at some point and not repaired properly. It was not disclosed to us that the car had been wrecked at the time of purchase, but now that we are having problems a car fax was run and it shows it has been in an accident in New York state. They will not do any of the repairs under warranty as they are apparently related to a prior accident. We were advised to turn the damage in to OUR insurance ( really ???) and get the car fixed that way . Parts and labor were quoted in the $1800 range. We felt confident in buying a quality used car from Taylor Kia but apparently this is not the case. More

by fergus59

Customer Service

Quality Of Work

Recommend Dealer

Employees Worked With

sevice mgr. ,

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May 06, 2022 -

Diehl Kia of Hermitage responded

I am sorry to hear about your frustrating experience and appreciate your feedback. We will look into your concerns and reach out to discuss them. Thank you, Don Suntheimer

May 06, 2022

SALES VISIT - USED

aaron english & colleen were very helpful, kind & encouraging.! thank you kindly I got my kia encouraging.! thank you kindly I got my kia More

by lateefah_25

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

aaron english & colleen

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May 06, 2022 -

Diehl Kia of Hermitage responded

We love to hear it! Aaron and Colleen will really appreciate the kind words. Enjoy your new Kia. Have a great day! - Taylor Kia of Hermitage

April 25, 2022

SERVICE VISIT

The service department is top-notch. Service is fast, and employees are both professional and polite. I am very happy with my decision to use Taylor Kia. Service is fast, and employees are both professional and polite. I am very happy with my decision to use Taylor Kia. More

by tragallatin

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerry

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Apr 26, 2022 -

Diehl Kia of Hermitage responded

It's outstanding to hear how satisfied you are with your recent experience at Taylor Kia of Hermitage! Our team is proud to deliver efficient and professional care at every visit, and it's great that it means so much to you. Thank you for your confidence in our service team, and we'll see you next time!

April 12, 2022

SERVICE VISIT

Kind people , easy getting an appointment, on time and very clean . They took time to explain what the problem was . very clean . They took time to explain what the problem was . More

by Moe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

They were all good , I don’t recall their names

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Apr 12, 2022 -

Diehl Kia of Hermitage responded

Thanks for the great review of Taylor Kia of Hermitage! We're glad to see that the team was wonderful to work with. See you again next time.

March 20, 2022

SALES VISIT - NEW

They are so accommodating picked up my car at work did what needed done and returned it to me... .they are amazing what needed done and returned it to me... .they are amazing More

by pensgirl1313

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Maintenance

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Mar 20, 2022 -

Diehl Kia of Hermitage responded

We are delighted to see that our team delivered a top-notch experience for you! Thanks for choosing Taylor Kia of Hermitage and we'll see you next time!

March 09, 2022

SALES VISIT - NEW

I’m very happy with my new Kia and Bob Elliott is the best!! Thanks for all your help in purchasing my new car!!! best!! Thanks for all your help in purchasing my new car!!! More

by csymons1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bob elliott

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Mar 09, 2022 -

Diehl Kia of Hermitage responded

Congratulations on your new car! We are thrilled that Bob and the team took such great care of you and earned your five-star feedback. Thank you for trusting Taylor Kia of Hermitage with your business!

March 02, 2022

SERVICE VISIT

I always receive fast, professional and courteous service when I take my Sorrento to Taylor. Great staff! when I take my Sorrento to Taylor. Great staff! More

by David

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jennifer

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Mar 02, 2022 -

Diehl Kia of Hermitage responded

David, thank you for sharing a great review! We are thrilled that you and your Kia Sorento are always so well taken care of by our team. See you next time at Taylor Kia of Hermitage!

March 01, 2022

SERVICE VISIT

excellent service, customer friendly, reasonable wait time, great price, recommend to any one wanting to buy a kia time, great price, recommend to any one wanting to buy a kia More

by rsymons3

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

zzzz

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Mar 01, 2022 -

Diehl Kia of Hermitage responded

We are grateful to have earned your five-star review! Thank you for taking the time to share your appreciation for our team's customer service. See you down the road! - The Taylor Kia of Hermitage Team

February 26, 2022

SALES VISIT - USED

We were very pleased with the customer service that we received and would recommend Taylor Kia to others received and would recommend Taylor Kia to others More

by jpwpottery

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Robert Elliott and Monica and the finance lady, can’t remember her name

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Feb 28, 2022 -

Diehl Kia of Hermitage responded

We are delighted to have earned your business and your recommendation! Thank you for choosing Taylor Kia of Hermitage, we wish you safe and happy travels ahead.

February 18, 2022

SALES VISIT - NEW

Excellent service. Did not have to wait long at all. Very friendly and would highly recommend. Did not have to wait long at all. Very friendly and would highly recommend. More

by Ajs03

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Oil change

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Diehl Kia of Hermitage

531 Reviews of Diehl Kia of Hermitage

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