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Diehl Kia of Hermitage

Hermitage, PA

4.6
531 Reviews
Call Dealership (724) 204-6447

1469 N Hermitage Rd

Hermitage, PA

16148

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531 Reviews of Diehl Kia of Hermitage

May 13, 2023

the service time estimate was around 45 minutes . the actual time turned out to be an hour and 55 minutes. More

by rowlandsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Report | Print
May 15, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department! We are sorry we gave you the wrong estimated time for your services. If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 12, 2023

Good experience, friendly staff, enjoying my new car. looking forward to the services on my vehicle More

by suzm61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Wilson
Report | Print
May 15, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Geoff W.! We are happy you enjoyed your experience here! We hope you enjoy your new ride - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 12, 2023

Tyler was responsive and the whole team was awesome and worked well as a team The driver or drivers that delivered the vehicle either smoked cigarettes in the car and/or reeked of smoke as the car stunk u More

by ewojnaroski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager and finance manager, Tyler Vetter
Report | Print
May 15, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Tyler V.! We are happy you enjoyed your experience here! We hope you enjoy your new ride, thank you for letting us know about the delivery process we are aware and will be addressing the issue - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 11, 2023

The service department explains everything clearly. They get you an appointment right away and are always extremely helpful. More

by lmcb363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kramer
Report | Print
May 11, 2023 -

Diehl Kia of Hermitage responded

Thank you for your great review our our Service Department and our Service Manager Eric! If you need anything in the future please let us know! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 09, 2023

People very friendly. Correct service performed. Paperwork ready quickly. Car was washed. Jordan was very friendly. More

by srae98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
May 09, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the positive review of KIA Service Advisor Jordan! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 09, 2023

The service center staff was helpful and friendly. They were upfront about the length of time service would take and follow-on actions. More

by ohiodip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Newsome
Report | Print
May 09, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the positive review of KIA Service Advisor Jordan! We appreciate your business! - Juanita F. (Diehl KIA of Hermitage)

May 08, 2023

The service technician was polite and respectful. The work was done promptly. We were surprised that the inspection checklist was formulated for gas-powered vehicles. Everything was checked off, even More

by catslinron
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 08, 2023

Great experience! Kam made our experience unforgettable and one where we tell everyone to go there and ask for him! More

by deana.haun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Thornton
Report | Print
May 08, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Kam T.! We are happy you enjoyed your experience here! We hope you enjoy your new ride - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 06, 2023

The personnel were very kind and explained everything that was being done and what needed to be done. More

by lwetzl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Pantone, Anthony Cameron, Juanita Fair
Report | Print
May 08, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of our sales team.! We hope you enjoy your new ride - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

May 06, 2023

Jesse was great and was quick about finding me another car to lease around my price range and the ladies in the office were really nice and I will definitely recommend your dealership to my family and fri More

by shelly41107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick
Report | Print
May 08, 2023 -

Diehl Kia of Hermitage responded

Thank you so much for the great review of sales team member Jesse M.! We hope you enjoy your new ride - let us know if you need anything in the future! - Juanita F. (Diehl KIA of Hermitage)

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