Dick’s CJDR of Wilsonville

I am very grateful for opportunity they gave me. The customer service was above and beyond and I would definitely buy my next car here. The customer service was above and beyond and I would definitely buy my next car here. More

Quick and efficient Great communication, information provided is always in-depth. Shuttle service is greatly appreciated. provided is always in-depth. Shuttle service is greatly appreciated. More

Courteous, helpful, prompt, and in and out. Work was completed to my satisfaction and will use the dealership for future maintenance and repairs. Work was completed to my satisfaction and will use the dealership for future maintenance and repairs. More

This could have easily been a 5 star experience. I purchased a 2012 Jeep Wrangler. My Sales person Elliot was OK but didn't have much knowledge and sales experience. Also needs to learn how to drive I purchased a 2012 Jeep Wrangler. My Sales person Elliot was OK but didn't have much knowledge and sales experience. Also needs to learn how to drive a Manual. Jarred was the closer on this deal, not that the vehicle didn't sell itself. It was exactly what I was looking for! The Jeep had a crack on the driver's side of the windshield. This was noted verbally by Jarred and myself. He verbally informed me the dealership would replace it. About a week after I purchased the Jeep I stopped by to check on the windshield. Since it, the windshield, was not noted on the intake and also on the "as is" purchase form. An error made by both myself and Jarred, I was pretty much out of luck. If it's not written down, there is no guarantee. But Jarred Told me he would try. As I was leaving Jarred came out and informed me that the owner or boss overheard our conversation and was replacing the windshield as verbally promised. The windshield installed on my Jeep was the upgraded one with the little Jeep climbing a hill in the right corner and the Jeep grill in the center. It's double the price of a normal windshield. Also, what I expected to be ordered and installed. I had strongly expressed this the Jarred. When the Service department called to schedule my installation, I asked about which windshield was ordered. It was just a plain jane windshield, nothing special. When I asked the service representative about this, he commented that, my Jeep was 11 years old so why put the more expensive window in. Then informed me that this was a sales decision and he had nothing to do with it. At that point I Texted Jarred telling him the situation and expressed my disappointment with what would be installed. I also informed him that I wouldn’t be arguing about this and would accept whichever was installed. The upgraded Windshield would have received 5 stars here, Apples for Apples. The basic Windshield, well would be less, applesauce for an apple. So that is why I gave 3 stars here. I would definitely buy here again. Just make sure everything is in writing. More

I needed my truck for a trip in a few days. The service advisor made a great effort to get my truck done. The service advisor made a great effort to get my truck done. More

It was pleasant and quick. No complaints. Ben is professional and easy to work with. Looking forward to doing business with you again. No complaints. Ben is professional and easy to work with. Looking forward to doing business with you again. More

Easy to schedule. Work was done quickly and without any problems. Took less time than expected. Work was done quickly and without any problems. Took less time than expected. More

1 st time at your place, needed reset of safety device, did tests and ordered parts. did tests and ordered parts. More

Efficient service. Explained charges & nice to see waiting area being updated?! Katie was very helpful as I had some questions about a service offer I received in the m Explained charges & nice to see waiting area being updated?! Katie was very helpful as I had some questions about a service offer I received in the mail More

Service was timely, waiting room comfortable. The staff and Ben were friendly and got the job done when stated. The staff and Ben were friendly and got the job done when stated. More