Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,975 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
Contact Dealership
View Awards

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

Directions

By Type

Showing 1,975 reviews

January 12, 2024

Rhey were very rude at times and did not communicate very well. Sounded certain that they would be able to diagnose our problem so we had the vehicle towed an hour to them, but were told they did not know th More

by mishael426
Recommend Dealer
No
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Jan 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Mishael. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 12, 2024

Bought car entirely remotely and had shipped to NJ. Very easy transaction & clear concise communication. Great experience More

by emotson
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua DeLaunay
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Emotson, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 12, 2024

Got my car in and out of service as promised Very informative when I asked Ricky about another issue I have about my truck More

by ginny5055
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 12, 2024

I really appreciated how quickly they were able to complete my oil change as well as my request to remove the car seat anchor plastic cups so I could do a deeper clean that my dog left for me. More

by CHRISTIDODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cepeda
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Dick's Chrysler Jeep Dodge of Wilsonville. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 12, 2024

Repair was completed on time and for the estimated price. It was a pleasant surprise to have my car washed and cleaned inside. More

by HANKPETRICH
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

I am glad to hear you enjoyed your recent visit to our service department. At Dick's Chrysler Jeep Dodge of Wilsonville we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2024

Adam got me scheduled and took care of my car's issues and fixed some payment problems. He was very helpful and understanding. More

by ggrizlpz
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! We're happy to hear that Adam took care of you! He is a great asset and we appreciate all that he does. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2024

My Grand Cherokee needed new rear hatch struts, the parts came in quickly, and the fix was under a day. Thank you!! More

by Healyjarmer
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Adam Denning
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2024

It's was good It's was smooth and helpful at the same time It was smooth and helpful and great More

by pelaezandy09
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

I am so happy to hear that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day, Andy! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2024

The whole process was smooth. Didn't feel pressured and the salesman was very kind. The whole process was smooth. I didn't feel pressured at all and the salesman and all staff wer More

by MARATPDX
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua DeLaunay
Report | Print
Jan 17, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words, Mara! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

January 11, 2024

Car was scheduled to be worked on a Saturday. Did not get started till late Tuesday. Did not get my vehicle back to end of day Friday More

by ALLANFUGATE34
Recommend Dealer
No
Report | Print
Jan 16, 2024 -

Dick’s CJDR of Wilsonville responded

Allan, thank you for sharing your experience with us. Here at Dick's Chrysler Jeep Dodge of Wilsonville, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

1
...
37
38
39
...
198