Dick Wickstrom Chevrolet

Mike seydlitz was a very easy and outgoing person to talk to and had plenty of useful information about the vehicle and went above and beyond to make what I thought was impossible possible and got me the veh to and had plenty of useful information about the vehicle and went above and beyond to make what I thought was impossible possible and got me the vehicle I wanted. More

I was referred to this dealership by my brother in law. They were great and treated me as if I were a friend of theirs! I went an hour before they closed not realizing thry closed at 8 and I did not get ru They were great and treated me as if I were a friend of theirs! I went an hour before they closed not realizing thry closed at 8 and I did not get rushed to finalize or feel pressured in any way. For future car purchasing I will go back and will refer more friends to go there! More

Mark was very attentive to our needs and was not pushy or overwhelming. He spoke to us with intelligence and respect. He consistently went the extra mile even after the deal was done! overwhelming. He spoke to us with intelligence and respect. He consistently went the extra mile even after the deal was done! More

My experience at Dick Wickstrom Chevrolet was very positive. I had set out to visit six dealerships in my search for a new Chevy Equinox. I was interested in receiving a price quote and interest rat positive. I had set out to visit six dealerships in my search for a new Chevy Equinox. I was interested in receiving a price quote and interest rate from each dealership that I would be able to get when purchasing the vehicle. Dick Wickstrom was the only dealer that gave me an actual interest rate and not just a range that I would qualify for. Many of the other dealers that I went to after visting Wickstrom's said that they don't know how they gave me that figure because without calling the loan into the banks there is no way of knowing what rate they can give me. I was pleasantly surprised that when I contacted them after visiting all six dealerships they were still willing to sell the vehicle under the original terms that they had quoted me the first time I went there. The actual purchase went very smoothly and everyone we dealt with was very professional. Mike Seydlitz showed us how to work all the features on the Equinox once we purchased it. Mike was wonderful. I would definitely recommend Dick Wickstrom Chevrolet to any person looking to buy a new or used car and I would use them again for my next purchase. More

THE SALES REP WAS UNDERSTANDING AND SUPPORTIVE DURING THE PURCHASE, EXPLAINING INFORMATION ABOUT THE VEHICLE AND ALSO WORKING WITH US TO SECURE FAVORABLE PAYMENT PLAN PURCHASE, EXPLAINING INFORMATION ABOUT THE VEHICLE AND ALSO WORKING WITH US TO SECURE FAVORABLE PAYMENT PLAN More

Excellent Customer Service from the beginning of our car search to purchasing! Mike, Victor and J.T. are extremely knowledgable. Mike was able to answer all of our questions about numerous Chevrolet models search to purchasing! Mike, Victor and J.T. are extremely knowledgable. Mike was able to answer all of our questions about numerous Chevrolet models, as well as provided comparisons between the vehicles. I highly recommend trusting Wickstrom Chevrolet with your next purchase or car search! Our entire experience was FABULOUS! More

Mark Conover at Dick Wickstrom Chevrolet did a superb job at finding a 2011 model we were looking for in stock at another dealer when everyone was telling us that all of the 2011 were sold and gone. Mark got at finding a 2011 model we were looking for in stock at another dealer when everyone was telling us that all of the 2011 were sold and gone. Mark got the vehicle transported to Wickstrom Chevrolet in Roselle quickly and kept us informed on it's progress the whole way. Once the vehicle was on the lot in Roselle, Mark spent all the time we needed going over all of the features in the vehicle to ensure that we were comfortable and knew how everything worked. There were no surprises with the vehicle or the price. Mark made sure everything was to our liking and completed the sale quickly and easily with no haggling or stalling. We would be happy to purchase another vehicle from Mark Conover at Dick Wickstrom Chevrolet. More

This was my first time buying a car from a dealership and I was a bit nervous and didn't know what to expect, but the staff was friendly and helpful. There was no "pushy hard sale". I told them what I wanted I was a bit nervous and didn't know what to expect, but the staff was friendly and helpful. There was no "pushy hard sale". I told them what I wanted and what I would like my payments to be. They gave me several options of cars to choose from and once I decided what I wanted, the rest was easy (and they got my payments as close as possible) Thank you Victor, JT and Michael.. I love my Traverse Theresa herreman More

My 16 year daughter and I bought a used car from Scott Stephenson at Wickstrom's in Roselle. After taking the car home we found small mechanical problem so I called and they took care of it immediately t Stephenson at Wickstrom's in Roselle. After taking the car home we found small mechanical problem so I called and they took care of it immediately the next day. When I started looking to purchase a new car I immediately went right back to work with Scott again. I went in to test drive a Malibu and new Cruze. Since I knew what I needed/wanted Scott took the time to listen and recommended I just try an Impala for fun. While it was a busy day Scott and Dave were very patient with me. They ended up getting 3 different cars out of the snow for me to test drive. Once deciding that the Impala was a good actually a fit in size, ride and options not to mention financally it made my decision an easy and right one. While being there they offered me lunch which was ordered for the employees. More

In 2011 have purchased 2 vehicles from Dick Wickstrom Cheverolet and specifically Mike Seydlitz. My first purchase early in 2011, I found a 2011 Cruze that I fell in love with. I had seen it at another Cheverolet and specifically Mike Seydlitz. My first purchase early in 2011, I found a 2011 Cruze that I fell in love with. I had seen it at another dealership, but the price was not right. I then went to Dick Wickstrom, Mike located a similar car and did everything he could to get the vehicle. We had many obstacles since the color of the car and the option package I wanted was very limited at the time. But Mike was persistent, in the end the car ended up being ordered from the manufacturer, which took about a six weeks. During that time, the dealership make sure I was taken care of including providing me transportation. Then it came, I picked up my car on Valentine's day. I loved it. Sadly, in December the 2011 Cruze had an unexplained fire and in an instant, this car I loved was gone. There was no doubt in my mind what to do next. I picked up the phone an called Mike, explained what happened and as before he found the car I wanted. The only difference was the color, it wasn't like the 2011 I had but it was what was available (my color was not available on the 2012 model). I met with Mike to see the color, and after accepting the color, Mike spared no time and got the car to his lot the next day. I can say the team at Dick Wickstrom were all helpful, friendly and always have a smile on their faces when I walk into the building. I cannot hope for more in the service they have provided to me in 2011. I would not hesitate to return to them for future purchases or recommend them to friends and family when they are in search of a new vehicle. More