Dick Hannah Honda

It is always a pleasure dealing with Dick Hanna Honda. They are always courteous and professional, and I trust them to do a very good job at taking care of my car each time I bring it in for service, whic They are always courteous and professional, and I trust them to do a very good job at taking care of my car each time I bring it in for service, which I have been doing for the past 8 years. Thank you Dick Hannah Honda! More

I took my car in for a warranty item. They were both courteous and professional. They found and took care of additional items on the car. The shuttle driver was excellent and friendly. Overall a good e courteous and professional. They found and took care of additional items on the car. The shuttle driver was excellent and friendly. Overall a good experience this time. I received a free car wash with was nice. More

I own a 2003 Honda Civic Hybrid and was having warning lights come on. The service department determined the problem was a bad IMA battery. They informed the replacement was going to cost $3,300. They wer lights come on. The service department determined the problem was a bad IMA battery. They informed the replacement was going to cost $3,300. They were very helpful in working with me and Honda North America in getting the price down to $1,000! More

Everyone that I came in contact with was very friendly and took care of all my concerns. The only problem I have with Dick Hannah Honda is its location to where I live and work. The Customer for Life Prog and took care of all my concerns. The only problem I have with Dick Hannah Honda is its location to where I live and work. The Customer for Life Program helps to keep me coming back to this dealership. More

I have always been treated with genuine respect and friendliness at Dick Hannah Honda. They are knowledgeable in their service and try to keep the cost down as much as possible. Example - Jason repor friendliness at Dick Hannah Honda. They are knowledgeable in their service and try to keep the cost down as much as possible. Example - Jason reported to me I had a tire that looked damaged and might need to be replaced, (I had already had the tire checkedd by the tire company and they had given it an ok) I felt that the team was looking out for me as well as my car for safety. They always ask if I need a ride home or to work when I have my car serviced or worked on there. What a team. Thank you. Jody Hall More

I have taken my 2005 Civic here for three years now and have always had the best possible service from everyone involved. I usually deal with Natalie, but this time it was Everet and he was super helful as have always had the best possible service from everyone involved. I usually deal with Natalie, but this time it was Everet and he was super helful as well. What I like the most about the service team is that they never try and upsell me on anything and are always upfront with me about the costs and options. Thanks! More

I have NEVER left a car dealership in such a good mood holding my head high! I'm a single mother with three growing children and my credit is not so great. Not once did I feel that I wasn't worthy of thei holding my head high! I'm a single mother with three growing children and my credit is not so great. Not once did I feel that I wasn't worthy of their time because of my less than perfect credit. I was afraid I would have to pay an unreasonable down payment and monthly payments for a vehicle that would "work" for my budget. I didn't feel pressured into buying a car that I was not interested in. I let Vincent know what my price range and down payment were and what vehicle I was looking for. It didn't take him long to locate a 2002 Tahoe that I fell in love with. I filled out the paperwork and let them work their magic. I received a call the next day to come and sign the final paperwork to take my car home. My kids were excited when I picked them up from school in a car that was nice looking and had more room. I have had my new car for three days now and I'm still very proud that I was able to drive off the lot with it. I want to thank Vincent, Dick Hannah, and the financial institute that gave me another chance to fix my credit. More

I was met at the service area by a very nice young lady. I was met at the service area by a very nice young lady. She was very obliging and directed me forward to take down the particulars for my visit. Th I was met at the service area by a very nice young lady. She was very obliging and directed me forward to take down the particulars for my visit. This was my very first service on my new Accord and I was impressed with the cleanliness of the work area and at how obliging everyone was. I was told that my car would be ready in one hour so I walked around the showroom and out into the new car area. I was approached by a salesman who explained to me all about the new FIT that I was looking at. He was very well informed and demonstrated how the seats folded to make room for luggage,etc. My car was ready in good time and I paid cash at the office,received my receipt and went upon my way. I had other business at the Corporate Office and was given directions which made it easy to find. There I saw Tammy, who took care of the problem that I had with the title of my new car. In all, I was very impressed with everything about Dick Hannah's facility. W.J.Stuart Farmer, Longview,WA. More

The service team was professional and prompt. The shop is immaculate. The problem I was having appears to be fixed, which is the main thing. We bought this car from this dealership 13 years ago and, alth is immaculate. The problem I was having appears to be fixed, which is the main thing. We bought this car from this dealership 13 years ago and, although the dealership is 115 miles away from our home, have used their service when we could. More

I brought my car in to have the tire looked at because it was leaking air. They said they fixed it but when I got home the tire pressure was still low and continued to leak the rest of the week. I am so fr was leaking air. They said they fixed it but when I got home the tire pressure was still low and continued to leak the rest of the week. I am so frustrated that they didn't fix it right the first time. Now I have to bring it back to be looked at a second time, and I have a new job with a new schedule and it is extremely inconvenient. When I called back to make my appt. for the second time, they could have cared less. Also, they say it is a four hour repair job since it couldn't have been done the first time. So, I have to take time off work to get this fixed when it should have been done already! So annoyed at Dick Hannah!!!! More