Destination Kia

When we purchased the car the sales person did not go over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could over anything about the car when we picked it up. I received a phone the next day stating that I had the wrong gas cap on the car. I asked if I could just stop in the get the new cap with out the car and they said yes. When I went the next day to get the cap they said that they needed the old cap back! It was the day before Thanksgiving and I was going out of town so I told I would bring it to them the next Monday. I live about 40 min from the dealership and it cost me time and GAS!to make so may trips for a mistake they made. When I dropped off the cap I asked about going over the car we me and they said that they would do it at the first service. I made an appt for first service a month later. My husband brought the car in.... they had the car less than 20 min. and claimed they checked 40 things and changed the oil! They then charged my husband over $30 for the FREE service and we received no FREE CAR WASH. My husband waited 20 more min. but no sale person ever came to explain anything to him so he gave up and left. When I called and asked why there was a charge for the FREE SERVICE they said that they no longer honored that promise!( after sending me an Email stated it would be free) I requested a refund and they said I needed to fax them a copy of the email.I used the fax number on the top of the invoice and tried 8 times with out getting through ( line was always busy) I call the dealership and was transferred to a person who had no clue what I wanted and he hung up on me. I called again and was given another fax number to use. I am now waiting to see if the refund comes through on my credit card. Needless to say we have not had a very good experience with Advantage Suzuki service dept. More

Went in today to trade my Subaru for a new SX4. I knew what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to ne what I wanted and called that in before going. Dwayne had the car I wanted ready and waiting for me to test drive it. After that, we got down to negotiating and after a couple of go arounds with his boss, we came to an agreement. They go the car ready for me in about 2.5 hours so I didn't have to come back the next day. I live 1.5 hours away. So I happily came home with my new car. Full of gas and clean. Couldn't ask for a better experience. More

Laura was a wonderful sales person. She was able to overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finali overcome my credit challanges and put me in a new car which is more than I every thought would happen. It did not take a great deal of time to finalize the deal and she was with me all of the way until I left the lot with my new SX4. It was a great experience. More

I was curious about the Super Deal on the new Suzuki's they are offering ($5,000 OFF MSRP!!!!) So first i contacted them through the internet and Rhett Butler answered me the same day with answer Suzuki's they are offering ($5,000 OFF MSRP!!!!) So first i contacted them through the internet and Rhett Butler answered me the same day with answers to all my questions. Then I went in for a test drive of the SX4 Tech Value Package and really liked it. I told Rhett I was going to finance it through my bank and he said they could probably meet or beat the rate, but he wasn't pushy at all. Came back a week later with the check in my hand, and he had the Color i wanted all washed and gassed up ready to go for me. No B.S. at all great car, great price, great dealership! More

Our experience at advantage suzuki was good. We didn't feel pressured, any questions were explained and felt the process of car buying was not as stressful as other dealerships. The staff was very didn't feel pressured, any questions were explained and felt the process of car buying was not as stressful as other dealerships. The staff was very friendly and contacted us several times when we inquired online about sales and rebates. Kim Hunter More

If you want a sales person who is honest and plays no games, talk with Rob Bucher. This was simple and fast with no long waits between consultations with his managers. The price of our new sx4 was redi games, talk with Rob Bucher. This was simple and fast with no long waits between consultations with his managers. The price of our new sx4 was rediculously inexpensive. I just can't believe that this AWD car with a 6 speed manual tranny cost so little. In and out with an unbeatable deal. See Rob to find out what I am talking about. We are ready for the 12-18 inches of snow headed our way. The snowshoes and skis are in our SX4. The dogs are ready. Thank you Rob and Advantage Suzuki. This will be unlike any other dealership you have visited. More

I came in for an oil change and explained to the service advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thor advisor I needed to get back to work. He gave me a time frame of 45 minutes and had the car ready in 30! I was very impressed with how quick and thorough a job they did. They were honest and told me my tires didn't need to be rotated until next visit. Most dealerships would have done it then just to make money. A++ service! More

I had an excellent car buying experience at Advantage Suzuki. I was able to look at and test drive an SX4 within minutes of setting foot on the lot, without having an appointment made. Al was very helpfu Suzuki. I was able to look at and test drive an SX4 within minutes of setting foot on the lot, without having an appointment made. Al was very helpful and made sure to look through all the available inventory to make sure they had what I was looking for. He was extremely friendly, which makes buying a car that much nicer. Joe helped me with some of the financing/warranty information, and was also helpful. The process was extremely quick, and only took about 2 hours from start to finish. I am pleased with my purchase, and will definitely recommend this dealership to anyone looking for a new car. I would buy from this dealership/salesmen again in the future if given the chance. More

So happy with my experience at Advantage Suzuki. I was nervous about trading in my SUV for a smaller car but it was the best decision I have made. The sedan is so good on gas it pays my entire monthly pay nervous about trading in my SUV for a smaller car but it was the best decision I have made. The sedan is so good on gas it pays my entire monthly payment with some money left over! It is also great in the snow! I highly recommend heading over to Suzuki for a new car and look for Alfio! He made the whole process of buying a new car so much easier! More

This dealer has good vehicles, good price and nice staff. I would buy another vehicle from this dealership. And I would recommend them to friends and family. I would buy another vehicle from this dealership. And I would recommend them to friends and family. More