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Denton Mazda

Denton, TX

4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

October 09, 2023

The staff in the service department is super helpful and kept me updated while I waited. Junior especially went above and beyond to help elevate the experience. More

by kimholung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 10, 2023 -

Denton Mazda responded

kimholung, Thank you for your kind words regarding your Service advisor Junior! I will be sure to pass along the wonderful compliment and we thank you for your business! Please take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 09, 2023

Great communication throughout the process, answered questions graciously, well organized and welcoming atmosphere, kind associates More

by Patricia Garvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Denton Mazda responded

Patricia, I am very happy to hear that you enjoyed your Sales visit with Chris Garner and our team! We always strive for an excellent experience and I thank you for sharing yours. Please let us know if you have any further questions and we look forward to seeing you for service. Lessa Popham Customer Relations lpopham@dentonmazda.com

October 03, 2023

Didn't provide quote before doing a simple hitch install I provided in 2023 CX-5. Should have been easily completed under an hour. Was charged 2.5 hours after the unauthorized work was done. Told that's th More

by adam.zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aureliano Gonzalez
Oct 03, 2023 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Denton Mazda responded

Thank you for your feedback about the unauthorized work and excessive charges for a hitch installation because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Odom General Manager jodom@dentonmazda.com

October 03, 2023

Service was thorough and informative. I really liked that I was sent a video detailing the specifics of my multi point inspection and the recommendations. More

by rooks.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (Junior)
Oct 05, 2023 -

Denton Mazda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 29, 2023

I have been consistently happy with the service at Denton Mazda. Everyone is friendly and professional. My Service Advisor presents the service options and let's me choose what I deem necessary 2 have don More

by DalBlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Denton Mazda responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that we went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 29, 2023

Quick, In and Out Service! Always a good experience at Denton Mazda! Thanks for effort! More

by bmcmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano
Oct 03, 2023 -

Denton Mazda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

This dealership was hands down the best experience I’ve had in buying a car. It was an easy process and the salesman who helped me, Hunter, was not pushy and was patient during the whole process. I will re More

by kgbuckallew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Liggett
Oct 03, 2023 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled to hear that Hunter provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

September 27, 2023

The service team was pleasant, knowledgeable, and met my expectations. The info system firmware was updated and Apple Carplay was installed. I am Loving this upgrade to my Miata. Thank you. We’ll be back fo More

by Thebikersmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Sep 29, 2023 -

Denton Mazda responded

We're delighted to hear that our service team met your expectations and provided a pleasant and knowledgeable experience. Updating the info system firmware and installing Apple Carplay is a great upgrade for your Miata, and we're glad to know that you're loving it. We look forward to welcoming you back for your future car maintenance needs. Your satisfaction is our priority, and we appreciate your trust in us. Thank you for choosing us, and we'll be here whenever you need us!

September 26, 2023

A pleasure to visit Denton Mazda. Great service friendly personnel and great coffee . Nice to look the new vehicles over as well. More

by jdwillfarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service manager
Sep 28, 2023 -

Denton Mazda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

I recently bought a 2023 Mazda3 from this location thanks to Chris’s help. I absolutely love my new car and never would have been able to find what I was looking for without him. I had an absolutely amazing More

by Kali Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Denton Mazda responded

We are glad we could help! Congratulations on your new vehicle!

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