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Denton Mazda

Denton, TX

4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

November 10, 2023

Mostly positive experiences here. But my most recent appt was at 845am and the car wasn’t seen until 1030. Repairs started about 1045. Out by 1130. Long morning before a five hour dri More

by N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelian
Nov 10, 2023 -

Denton Mazda responded

N, I am so very sorry to hear that your visit took longer than expected with an appointment. I would like to learn more about the situation if you have the time to reach out to me via phone or email. Thank you very much! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 09, 2023

Friendly professional staff that always greets us with smiles. Informative information referral of anything that needs to be addressed both today and in the future. More

by Barbara Trout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Denton Mazda responded

Barbara Trout, Thank you for this wonderful 5-star review! We truly appreciate you and look forward to seeing you on your next visit! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 07, 2023

I needed help with a very specific key repeated issue and they were able to help when ever other Mazda dealerships could not or more likely would not help. Fast, friendly and the shop was clean and well run. More

by Matty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Nov 07, 2023 -

Denton Mazda responded

Matty, I am happy to hear that our team was able to assist you with your key issue. Please let us know if you need any further assistance and thank you for the 5-Stars! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 04, 2023

Service department was Professional, courteous, knowledgeable about the vehicle being serviced with Diversity, Equality and inclusion . More

by DRimke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike In service
Nov 06, 2023 -

Denton Mazda responded

DRimke, Thank you for sharing your Service experience! I am happy to hear that you enjoyed working with our team and we truly appreciate your business! Take care until next visit! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 04, 2023

Extremely professional with courtesy Knowledge Diversity Equality and Inclusion while finding the perfect fitment for my needs More

by DRimke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Wick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Denton Mazda responded

DRimke, Thank you again for the compliments and the 5-star review! We appreciate you! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 04, 2023

The staff was very friendly and professional. Beautiful showroom and extremely clean. I would recommend this dealership to anyone. More

by CHRISPROBBINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t think of the service team names, but they were all awesome!
Nov 06, 2023 -

Denton Mazda responded

CHRISPROBBINS, Thank you so much for the wonderful recommendation and kind words. We appreciate you and hope to see you again! Take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

November 03, 2023

Excellent service. Delivered when promised. Excellent waiting room. Reasonable cost of repair. Even car was washed and cleaned. More

by Rafael Saldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 03, 2023 -

Denton Mazda responded

Rafael, Thank you for sharing your service experience and we appreciate your kind words. Take care until next time! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

October 31, 2023

Greeted outside in the rain by a very pleasant salesman. He gave us the upmost attention and very knowledgeable about the vehicle we went to purchase. We will recommend this dealership to everyone. The on More

by sherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Denton Mazda responded

Sherry, I am happy to hear that you enjoyed working with Patrick and Colin! We always strive for a wonderful Sales experience. I am sorry to hear that your plate brackets were not installed, and I have reached out to your Salesperson regarding this to help resolve. Please let us know if we can assist with anything else and Congratulations on your new Mazda! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

October 27, 2023

Had a great experience at Denton Mazda. A friend recommended I go to this location and it did not disappoint. More

by Ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m unsure
Oct 31, 2023 -

Denton Mazda responded

We are glad to hear you had a great experience at Denton Mazda and that your friend's recommendation proved to be a good one. Finding a dealership that you can trust and where you have a positive experience is important when buying a car. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

First of all I would like to say that Tareq at Denton Mazda has set the bar on professionalism. He's very knowledgeable of the product inventory as well as very detailed in his speaking about the invento More

by victoria428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Denton Mazda responded

Victoria428, Thank you so much for your kind words regarding Tareq, Andrew and Ryan! I am happy to hear that you had such a wonderful experience with us, and I will be sure to pass along the compliments! Please let us know if we can be of any further assistance. Take care until next time! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

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