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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,361 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,361 reviews

December 14, 2023

Wonderful up-front honest service. It was a great experience purchasing a car here. The financing was also amazing. Thank you!! More

by Mplaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Denton Mazda responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Pleasant. Did the service we needed and addressed another problem I mentioned. Very good communication. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 14, 2023 -

Denton Mazda responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Great service and reliable. Will recommend to others in search of a car. The staff was friendly and on top of it. More

by Mike.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Denton Mazda responded

We are thrilled to hear that you had a great and reliable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

My service advisor Junior went above and beyond to help me with locating my vehicle and follow ups. I definitely bring my vehicles back for future service need. More

by Man Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 12, 2023 -

Denton Mazda responded

It's wonderful to hear that Junior went the extra mile to assist you in locating your vehicle and provided exceptional follow-ups! Having a service advisor who's dedicated and goes above and beyond can make a big difference in the service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

This is the only place that I take my CX-5 for service because they provide great service. More

by kennp.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Dec 09, 2023 -

Denton Mazda responded

It's fantastic that you've found Denton Mazda to be your go-to place for servicing your CX-5! Consistently great service can build trust and confidence in a dealership or service center. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

They got me in no problem, The gentleman was very patient with me since I had no clue and millions of questions from my mother in law through the phone. Haha thank you so much! Was great. More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike . Or Michael.
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Dec 09, 2023 -

Denton Mazda responded

It's fantastic to hear you had a great experience at Denton Mazda! It's wonderful that we accommodated you easily and the staff member was patient and helpful, especially with all the questions coming through the phone. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Quick service and turn around time. Very professional and quality service from the persons attending to my vehicle More

by vedeshteekeram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 07, 2023 -

Denton Mazda responded

Vedeshteekeram, Thank you very much for sharing your experience and for the 5-stars! I am happy to hear that you enjoyed working with our service team and we truly appreciate you choosing Denton Mazda. We look forward to seeing you again and until then, have a Merry Christmas! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Dec 08, 2023 -

Denton Mazda responded

We are thrilled to hear that you had an efficient and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Highly recommend Mazda Denton for many reasons. From the concierge to the service department to sales. Everyone will go out of their way to make you feel at home. Great customer service. I definite More

by Belofdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Liggett-Sales/Mike and Junior
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Dec 07, 2023 -

Denton Mazda responded

Belofdallas, What an incredible review, thank you! We are so happy to hear that you enjoy working with our team, just as much as we enjoy having them. I will make sure to pass along these compliments and we look forward to seeing you again! Please take care until then and Merry Christmas to you and your family! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

December 01, 2023

No hassle. Low pressure. Friendly people. Nice updates during service. Comfortable waiting area. Good location. More

by etmori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Garcia
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Dec 05, 2023 -

Denton Mazda responded

etmori, Thank you for sharing your experience and for the 5-star rating. We are always excited to hear when our guests enjoy working with our team and our goal is to provide the same top-notch service every time. Happy Holidays and take care! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Dec 06, 2023 -

Denton Mazda responded

We are thrilled to hear that you had a hasslefree experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Our salesman Will Gassner was the best! He was persistent but not pushy and I am not an easy person to work with. He made the process so easy and I we’ll definitely refer as well as buy fro More

by cindylou1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Gassner
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Dec 02, 2023 -

Denton Mazda responded

It sounds like Will provided a fantastic buying experience! Finding a balance between persistence and not being pushy can be a challenge, but it seems he managed it perfectly, making the process smooth and comfortable for you. It's great to hear that you had such a positive experience with him. Congratulations on your new vehicle!

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