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Dennis Eakin Kia - Service Center

Killeen, TX

4.7
393 Reviews

393 Reviews of Dennis Eakin Kia - Service Center

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October 07, 2024

HORRIBLE EXPERIENCE ! would not recommend to anyone in the Killeen / HH Area . Poor service never again More

by driadoll7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Butts
Oct 09, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We understand that your experience at Dennis Eakin Kia did not meet your expectations, and we appreciate you bringing this to our attention. We strive to provide excellent service, and your insights are valuable for us to improve. If you're open to discussing this further, please feel free to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

October 06, 2024

Great customer service, very attentive to my needs, listened to my requests, and made sure I was taken great care of. More

by Suzane A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
October 06, 2024

Holly was very friendly and answered all of my questions without being annoyed or in a hurry. I have leased 2 vehicles from Dennis Eakin and they have always been very nice and approachable. More

by lbrown24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Holly was very helpful I had to have my car because I had a meeting I had to go to. She made sure I was out of there in plenty of time to get to the meeting. My car was parked in a place between two other ca More

by lindah844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

They got my car done so fast for my oil change. And Will was by far so helpful More

by YANASOCCER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellyanne Creviston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bonheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Awesome dealer I'm very thankful for Holly and all our tremendous help everything was taken care of promptly. More

by ttigger777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dom Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Everyone was very professional and made sure all of my needs and concerns were met. Harylon went above and beyond to insure my vehicle was washed. More

by danny_brooks5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Will at Dennis Eakin is amazing! He explains everything fully and in a way I can understand. Overall, his customer service is top notch and the reason I return to this dealership for More

by qtmandi35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I had great response time and Holly was very nice and helpful with all my questions, got in and out in 45 minutes. More

by monica.schwab66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

They have always been very professional and taken care of my car promptly and courteously. I recommend them to my friends. More

by margeysw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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