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Dennis Eakin Kia - Service Center
Killeen, TX
393 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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393 Reviews of Dennis Eakin Kia - Service Center
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October 10, 2024
Good options given to customer and good communication and comfortable environment during the buying process comfortable environment during the buying process More
by msingleton09
Verified Customer
October 08, 2024
Excellent. No issues. I came 5 minutes after closing because I was held up at work and they still helped me No issues. I came 5 minutes after closing because I was held up at work and they still helped me More
by yanofamilybills2016
Employees Worked With
October 07, 2024
I said I would recommend this dealer for service but there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The scheduler told me I would need to bring it back for alignment even though it would be there for a week. I had to speak to a supervisor to get that corrected. I heard from Will the service advisor once. I had no idea my car was done. Will also told me things like they would check the Freon levels in my car but speaking with Terri this wasn’t something they would actual do if there wasn’t an issue. My car was ready for pickup however it ended up buried in the parking lot and my keys were lost upon picking it up. The minor things that have gone wrong for me are all things that could’ve been handled more effectively with proper communication amongst the staff and myself. There should’ve been no reason a car I scheduled for pickup Saturday morning ended up buried in a parking lot with the key no where to be found. More
by k.powers30
October 07, 2024
Always a pleasure to take my car for service. Everyone is so friendly. Will always bring my car here. Everyone is so friendly. Will always bring my car here. More
by Cemantha
October 07, 2024
Holly has accommodated and helped with more than just service. She also was a key person in helping me get a new car with Dennis Eakin. Holly has provided great service each time I’m in the dealership. service. She also was a key person in helping me get a new car with Dennis Eakin. Holly has provided great service each time I’m in the dealership. More
by BOBPRYOR
October 07, 2024
Very nice individuals, easy to look at cars and test drive and buy a vehicle drive and buy a vehicle More
by melhay26
Employees Worked With
October 07, 2024
Getting better but still needs a lot of improvements, I know they are working on getting more space. I would suggest not having so many cars i know they are working on getting more space. I would suggest not having so many cars i More
by lindah844
Employees Worked With
October 07, 2024
This dealership the worker are great they go above and beyond. Holly was great she told me about Sunbit so I can pay my bill over time with was so easy and better. Thanks Holly. beyond. Holly was great she told me about Sunbit so I can pay my bill over time with was so easy and better. Thanks Holly. More
by charmaineukoh
October 07, 2024
Very clean and everyone has excellent communication skills and very helpful and knowledgeable and kind skills and very helpful and knowledgeable and kind More
by brandy4092
Employees Worked With
October 07, 2024
I have been coming to this dealership for a while now, and have never had a problem. Always great customer service & a great experience! and have never had a problem. Always great customer service & a great experience! More
by ladyb.sauls
