Back

Dennis Eakin Kia - Service Center

Killeen, TX

4.7
393 Reviews

393 Reviews of Dennis Eakin Kia - Service Center

Sort by
October 14, 2024

I always have a great experience here. Always go above and beyond and so patient. More

by esharper
Recommend Dealer
Yes
Employees Worked With
Jamie John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario
October 14, 2024

My experience from start to finish was exceptional. My service attendant, Will, was very informative. I stayed there while my vehicle was getting service and he informed me of the status of completio More

by liz.cooper2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Close minded to well thought out concerns that are researched and grounded in fact but dismissed it because they are relying on a service manager trying to save his xxx. More

by daniel.winford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your thoughts with us. We understand that you feel your concerns were not addressed adequately at Dennis Eakin Kia. We appreciate your feedback and take it seriously. If you would like to discuss your experience further, please reach out to us directly. Your satisfaction is important to us, and we want to ensure we can assist you effectively. Sincerely, The Dennis Eakin Kia Team

October 13, 2024

I was told 1 hour or less and it was done before the hour was up. I was very pleased and thankful for that because I had other things to do... More

by shugahwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

The people in the dealership are great people. The are very helpful when you need help More

by ldouglas616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Harolyn is always enthusiastic and helpful. The team is positive and it aopears they enjoy what they are doing even when they ate under pressure. Keep it up More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fulsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bouma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

The service was efficient and very courteous and accommodating. My car was ready before they estimated. More

by anne.ducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willard Derowitsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Everyone was friendly. My service rep was very helpful. She was able to cut down the repair time from 3 days to 6 hours. Amazing Service! More

by smithluke2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

The whole crew at Kia has been nothing short of amazing. From sales to service to parts, they all rock! More

by amandabyrum20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sannicolas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Bonheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

She's amazing amazing I love her she's wondering amazing personality thank you for everything More

by GEHANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
11
...