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Delray Honda
Delray Beach, FL
3,685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 28, 2016
Excellent! I was on a waiting list for a passenger side airbag replacement. Ashley called me when the part was available and scheduled an appointment. She was ve I was on a waiting list for a passenger side airbag replacement. Ashley called me when the part was available and scheduled an appointment. She was very personable and friendly. Mike Harris saw me immediately upon my arrival, filled out the paperwork and told me it would take 3 hours due to number of cars in front of me and the length of the procedure. He was very up-front. The customer waiting area was very nice and the coffee very good. At exactly 3 hours he came and told me the airbag replacement was complete. I bought my 2006 Pilot new from this dealership and had one bad service experience. This time my service experience was exceptional. Not only did they replace my airbag but returned my dirty Pilot washed, waxed and vacuumed. They also filled my empty windshield washer reservoir and checked the battery. Fantastic job Delray Honda, well worth the wait. More
by Mark7879
Employees Worked With
Michael Harris, Ashley Bustamante
October 27, 2016
Leased Honda Accord Hybrid Great customer service. Mark Contendo and Mike in fiance were easy to work with, knowledgeable, helpful and very helpful to me. The whole physical pla Great customer service. Mark Contendo and Mike in fiance were easy to work with, knowledgeable, helpful and very helpful to me. The whole physical plant is upbeat, people were welcoming and gracious each time I came over to Honda. I chose your dealership because of Mark. Thank you. More
by Caela Farren
Employees Worked With
Mark Contendo -Sales & Michael Daugherty Finance
October 26, 2016
Excellent Customer Service We thoroughly enjoyed our experience at Delray Honda. No sales pressure and they gave us a great deal! Unlike other dealers, we were test driving th We thoroughly enjoyed our experience at Delray Honda. No sales pressure and they gave us a great deal! Unlike other dealers, we were test driving the vehicle we wanted to see immediately. They also stayed past closing time to get our deal done. We were pleased. More
by johnson592
Employees Worked With
Franky Lena
October 26, 2016
Delray Honda - Excellent Experience We had a wonderful experience at Delray Honda. There was no sales pressure, everyone was very helpful and friendly. Our sales associate Paul Susca ans We had a wonderful experience at Delray Honda. There was no sales pressure, everyone was very helpful and friendly. Our sales associate Paul Susca answered all of our questions and had a lot of patience. We also worked with Jim Nolechek (new Car Manager). We were completely satisfied with our experience there and would recommend Paul & Jim to anyone looking to buy a car. More
by robing
Employees Worked With
Paul Susca, Jim Nolechak, John Tetreault
October 25, 2016
Software Update Visit Michael was very courteous, thorough and had me on my way very quickly when I recently presented my Honda CRV for the software update. He had my fluid Michael was very courteous, thorough and had me on my way very quickly when I recently presented my Honda CRV for the software update. He had my fluids checked and had car test driven due to a question I had about shifting, plus answered all my questions. More
by Maxie B
Employees Worked With
Michael Tavares
October 25, 2016
After as week and $1,265.74 they returned the car worse If you need to get any mechanical service for your used Honda this is not the place to go. We took our CRV 2014 Honda for a battery light. We explaine If you need to get any mechanical service for your used Honda this is not the place to go. We took our CRV 2014 Honda for a battery light. We explained that the battery was brand new and that the light just came up after we changed. They called us and tell us that it was the Alternator and got approved by our insurance, but after they installed the battery light was still on, then they said it was the control module and called the insurance company and got it approved... changed it but the light was still on. So they came up with a new idea, they needed to change all the wiring of the car which is thousands of dollars... the insurance company declined the approval on the basis that THEY DON'T KNOW WHAT THEY ARE DOING. Their plan is simple... replace piece by piece the car and if the insurance doesn't pay then bill the owner. They had the car for a full week and now ALL the lights on the dashboard are on. There is no way for us to tell anything but the speed and the amount of gas we have... This dealer is completely irresponsible they made the problem much worse drained our insurance and now we are stuck with a worthless car that they don't want to touch because THEY DON'T KNOW WHAT THEY ARE DOING. In the meantime they are pushing for us to get a new one... STAY AWAY FROM THIS DEALER More
by CRV2014
Employees Worked With
Michael Harris, Ashley Bustamante
October 25, 2016
Professional staff The entire staff goes way out of there way to make sure that you are satisfied in all aspects of your transactions.Working with Zack C and Mike L were The entire staff goes way out of there way to make sure that you are satisfied in all aspects of your transactions.Working with Zack C and Mike L were exceptional. More
by Cash5846
Employees Worked With
Zachary Corker-Sales, Franky Lena
October 24, 2016
Excellent Customer Service Excellent customer service. Knowledgeable. Aggressive but was not pushy. They took time to show me my choices. They listened and recommended a vehicle Excellent customer service. Knowledgeable. Aggressive but was not pushy. They took time to show me my choices. They listened and recommended a vehicle based on what I need. More
by Jacquelou Estoque
Employees Worked With
John Tetreault
October 22, 2016
The service was very, very good Michael Harris is a great service advisor. He is very knowledgeable, honest and very helpful. Thank you Delray Honda that you have Michael Harris in Michael Harris is a great service advisor. He is very knowledgeable, honest and very helpful. Thank you Delray Honda that you have Michael Harris in your facility. Mike, thank you very much for your attention to my Honda Civic and for everything. More
by pines, mike 1121
Employees Worked With
Michael Harris
October 22, 2016
Sal Pilato was wonderful to work with. A 10++++++ Sal's concern for our safety and finding the right car for my husband and me was a priority. Thank you so much for everything Sal's concern for our safety and finding the right car for my husband and me was a priority. Thank you so much for everything More
by GRClaf2day
Employees Worked With
John Tetreault, Sal Pilato
