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Del Toyota

Thorndale, PA

4.7
6,409 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,409 reviews

January 16, 2019

Waste of time. Would rather go else where. Waste of time. Took my car their for new tires and an alignment and they mount one of the tires the wrong way out. Also didnt print alignment sheet ou More

by Br D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 17, 2019 -

Del Toyota responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

My experience was very good Everything was fine,I don’t know what to say.ir was all good..I’m thinking to buy a used suv but later down the road More

by DOLPHIN121693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jan 17, 2019 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Oil change resulting in other urgent repairs. Pat in the service department explained to me in detail, two weeks ago, what needed to be repaired and the repair work was completed that same day. More

by Sandyrave4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat in the Service Department
Jan 17, 2019 -

Del Toyota responded

Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Pat and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Inspection Everyone was very pleasant and helpful. Martin F referred me to the service department for i spection to be registered in PA. He was extremely knowled More

by Dridge4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

New Car My husband and I had an amazing experience with Jared Bell. He was able to get us a great deal on our Corrolla and we absolutely love it. More

by hellashella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared "The Champ" Bell
Jan 17, 2019 -

Del Toyota responded

We are pleased to hear that you had an amazing experience with Jared. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Always very positive I have purchased my last 2 vehicles through Don. He has been honest and helpful, always making sure my questions have been answered. When I am in ther More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek, Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you for the great feedback! Don is a great asset and we're thankful to have him on our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Great service Always friendy and quick service. Happy to arrange a loaner vehicle so I can get to work. That is extremely important to who I choose for service. More

by Limiting social media
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt at the gounter and Mark Brogan, the best mechanic and have requested him for probably 10 years. , Abbie Hamid
Jan 17, 2019 -

Del Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the service you received from us. If there is anything more that we can do please come back and see us again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Friendly, knowledgeable and helpful We’ve had our car for a little over a year and have never had a less than pleasant experience at Del Toyota. From the sales team, to the financial tea More

by Bgalls79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Jan 17, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Excellent work done in timely manor and really good people to interface with.Mathew was very helpful and made the experience more then pleasant for me. More

by Grabosky d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Jan 17, 2019 -

Del Toyota responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Del Toyota. If you have any further needs, do not hesitate to stop by for a visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 15, 2019

Peace of mind I had been hunting for a month prior to going to Del Toyota. Don was the first to greet me when I walked in. He was pleasant from start to finish. I h More

by BMWbuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Jan 17, 2019 -

Del Toyota responded

Reviews like yours are truly a breath of fresh air! Don is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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