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Del Toyota

Thorndale, PA

4.7
6,409 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,409 reviews

February 01, 2019

Great I went in prepared to complain because my car had died but everone was very nice and super helpful in picking out a new car. More

by Samk377
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman, Joe Barber
Feb 04, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2019

Simple and easy Everything was professional while being able to satisfy my needs. They helped me feel comfortable and talked to me as if they were good friends of min More

by BillHess57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Angel Lewis, Joe Barber
Feb 04, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 01, 2019

Great car buying experience I found out about Del Toyota through Costco Auto and my experience was awesome from the minute I walked in the door. I was attended to quickly and eve More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer - big credit to Erin for her prompt attention to my needs, which started off this whole process!, Ben Gomez, Joe Barber
Feb 04, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 31, 2019

Great experience! This is my third lease through Del and I love it! Steve has helped our family find great cars for 20 years and he’s never steered us wrong! Customer l More

by AREAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Joe Barber
Feb 04, 2019 -

Del Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 30, 2019

Toyota service They are friendly and keep to their word on when your car will be ready. Their prices are right in line with any chain shop so might as well just take More

by JOHNNYACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou in the shop is the man, Mike Naegele
Jan 30, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 30, 2019

Did All They Could to Please a Customer From making the reservation to driving it to me at the front when it was complete ... smooth as silk! What else is there to say? More

by PUFFINWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry but I forget names easily ... hey, I'm almost 76! They were ALL first class.
Jan 31, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2019

Awesome The best dealership in the area. Everyone is pleasant,always helpful and willing to go above and beyond to provide an excellent experience. Excellent More

by Ravfav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Jan 29, 2019 -

Del Toyota responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2019

Great Dealer, Great price, No hassle Bought a 2019 Tacoma. Marty was great, no hassles, etc. worked with me on the options and got the necessary bells and whistles that the wife demanded More

by wrikerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2019

A very pleasent experience, with no hassle I had a fantastic time working with this dealership! I had a multitude of options when it came to used cars. All the salesmen were pleasant and very e More

by KendallWagner01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Jan 29, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2019

Fantastic Dealership Had a great experience at Del Toyota. The staff was friendly and easy to work with. I got exactly what I was looking for! I would recommend to family More

by PATRICKSMITH185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Nick Abbattista
Jan 29, 2019 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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