Dean Team Volkswagen of Kirkwood

Both Joe and Nikki were both very knowledgeable about the VW CC feature options. In addition, they kept my monthly car payment below what I said I wanted to pay. I was able to finance the car the same day VW CC feature options. In addition, they kept my monthly car payment below what I said I wanted to pay. I was able to finance the car the same day and go home with my new VW CC. I also had a sunroof added to it and the company they use did an awesome job. They have many cars to choose from and I would recommend either one of these sales representatives to help you out with your next car purchase. I priced around on the internet for several weeks, and found their prices to be very fair and received a low interest rate also. I've got bumper to bumper extended warranty, and a beautiful car that I'm proud to own. Good luck car shopping! Nikki is a great resource if you have any questions and you'd like to test drive a few cars! More

We came to the dealership looking for a particular car we saw on the website. Nikki assisted us as we looked at that car as well others on the lot, she was friendly and answered the questions we had. saw on the website. Nikki assisted us as we looked at that car as well others on the lot, she was friendly and answered the questions we had. More

I was extremely impressed with the staff at Dean Team VW! I was frustrated with the vw I bought right out of college and wasn't sure what my next step should be. I walked in with no intention of finding the I was frustrated with the vw I bought right out of college and wasn't sure what my next step should be. I walked in with no intention of finding the car I wanted or having a deal in place. I first worked with Reese who was asking me all the right questions as to what I wanted. I came in on a day when it was -4 degrees out desperate for a solution to my problem. Reese to my surprise went and got a car ready for me to test drive. I fell in love with the tiguan and realized I had to have it! I became extremely overwhelmed once I realized I was going to do this. Reese came out with his first offer and I just wanted a day to think about it. Then came Dave and then Kyle trying to persuade me to lease that day. I will give it to them, they tried there very best to get a deal out of me! I needed a day to think about it and they gave me a deal they said they would work on that I couldn't turn down. I came back 2 days later and they made the impossible possible! I love my new SUV and I wouldn't have it unless it was for them! Kyle and Dave were very professional with me and gave me good advice as to what the best options were for me. I would like to thank them for treating me with the out most respect. They also made this a very entertaining experience. I want to thank everyone who made this deal possible: Reese, Kyle, David, and Paris! I am a VW customer for life! I would recommend this dealer to anyone who wants a fun and professional car dealership experience! More

Nikki is outstanding, easy to approach and knowledgable. She is good in public relations, and worked in every aspect to convince. She rocks! Thank you! She is good in public relations, and worked in every aspect to convince. She rocks! Thank you! More

Nikki was helpful and friendly; she offered options without being pushy. She displayed honesty when she didn't guess at questions I had; she either answered directly or offered to look it up. without being pushy. She displayed honesty when she didn't guess at questions I had; she either answered directly or offered to look it up. More

The dealership was very courteous and efficient. We no sooner had pulled into the place and I had spotted the vehicle we were wanting and Dave came out with the remote and was there to greet us. I love t sooner had pulled into the place and I had spotted the vehicle we were wanting and Dave came out with the remote and was there to greet us. I love the car and the you couldn't ask for better assistance. I enjoyed hanging out and looking at the inventory that is currently there on hand. Very nice cars and very nice staff! More

We were greeted nicely and helped very promptly upon our first visit of a few to this dealership. Our salesperson Mike Siska was eager to offer us a test drive of both vehicles that my wife and I were inte first visit of a few to this dealership. Our salesperson Mike Siska was eager to offer us a test drive of both vehicles that my wife and I were interested in and later purchased. Mike was very helpful in explaining the vehicles and all the aspects of the purchase process. Both Mike and the finance associate Paris were very courteous, helpful, precise and professional. My wife's Volkswagen was cleaned up nicely upon delivery and she was offered a couple of free future services as well. My Porsche was cleaned up VERY nicely and they even changed the oil and installed a new battery..Mike even offered me a free detail at a later point in time. Overall a very pleasant buying experience--I would definitely recommend this dealership and Mike Siska as salesperson, for they carry almost every make and model, including luxury brands. More

The overall Dean Team Kirkwood experience was excellent. Both Dave Schultz and Kyle Steinberg were straight shooters and no nonsense guys. Dave is responsive, personable and has a sense of humor. He was a Both Dave Schultz and Kyle Steinberg were straight shooters and no nonsense guys. Dave is responsive, personable and has a sense of humor. He was able to answer all my questions and is definitely a VW enthusiast aside from being a salesman. He knows A LOT about VW's. Meanwhile, Kyle was able to crunch numbers and seemed to understand what I was looking for in terms of features and price. They got me into a nice little Jetta that I am really enjoying. Follow up on the sale included prompt scheduling of a 30-day check up, a thank you note in the mail from Dave and even a holiday greeting. Dave's personal attention does not go unnoticed. Dave and Kyle seem like real MVP's on the Dean Team. I can recommend Dean Team Kirkwood VW to anyone in the market for a car. They will definitely work with you to get it sorted. More

To Who Ever Will Listen!!!!! I bought a car!!!! It is To Who Ever Will Listen!!!!! I bought a car!!!! It is GREAT! I had a WONDERFUL experience! It was because of TWO men!!! I WILL refer EVERYONE to them To Who Ever Will Listen!!!!! I bought a car!!!! It is GREAT! I had a WONDERFUL experience! It was because of TWO men!!! I WILL refer EVERYONE to them because....they are AMAZING and I am grateful for their genuine interest in me as a client. Upon arrival, I immediately felt a sincerity in Tom Ebner. He later made reference to treating me as his daughter... and he DID! THIS resulted in my FINAL visit out of 7 dealerships within a 48 period. Mr. Ebner portrayed a concern & sincerity in which I was seeking. During our initial collaboration, he not only established an immediate rapport with me, but expertly evaluated my parameters & needs. He and the gentleman, Kyle, from the financing department, provided a safe and secure experience in which I have never experienced in my 38yrs. In my history of purchasing a vehicle, these two men made me feel like family! They WILL get a Christmas card! I am happy to exclaim, they placed me in the BEST car for ME! Thrilled and raving! I have already plastered my level of enthusiasm and satisfaction across facebook for these two men and their home dealership! Thank you, Tom, Kyle and Dean Team Kirkwood! I am excited to be a member of your family!!!! Warmest & Gracious Regards, Kristal Brewer Frisbie More

Nikki was terrific to work with. My only suggestion would be to reduce the amount of negotiation between customer and sales manager as I, like many others, do not like the back and forth. Nikki did it all w be to reduce the amount of negotiation between customer and sales manager as I, like many others, do not like the back and forth. Nikki did it all with a smile and was very cordial when my patience were getting short. More