Dean Team Subaru Volkswagen

We just purchased a new Subaru XV Crosstrek from Steve Strauser at Dean Team Subaru and could not be happier! We're not exaggerating - Steve was the best car salesman we have ever hadl!! Very nice and p Strauser at Dean Team Subaru and could not be happier! We're not exaggerating - Steve was the best car salesman we have ever hadl!! Very nice and professional, and never once did we feel like we were being PUSHED into anything - just a very pleasant experience! From the minute we walked in the door, until we drove off with our new car, it was TERRIFIC!!! THANKS STEVE!! More

My wife and I bought a new beetle this passed weekend from the Dean Team, and everything was great from start to finish. Jim Happe was our salesman, and he was very friendly and helped us through the ent from the Dean Team, and everything was great from start to finish. Jim Happe was our salesman, and he was very friendly and helped us through the entire process. We were especially impressed that he helped show us around the car, and continued to demonstrate the features AFTER the deal was done and the papers were signed. He didn't wave and walk away, he stayed with us until we were familiar with car, and let us know we can always contact him if we have any questions. Great service - we highly recommend the Deam Team and Jim Happe. More

We could not be happier with buying our new car at the Dean Team Subaru(in Ballwin,Missouri) Phil/Pete and Rick were very friendly and answered all of our questions and concerns during the purchasing proc Dean Team Subaru(in Ballwin,Missouri) Phil/Pete and Rick were very friendly and answered all of our questions and concerns during the purchasing process. Thanks again to Phil Dean/Pete Ostlund and Rick Richard. I would definitely recommend the Dean Team. Way to go Dean Team! More

I cannot sing the praises enough for this group! Tony is absolutely phenomenal! From the moment I walked in, through the entire buying experience, and then even after I drove my car home, Tony was not only absolutely phenomenal! From the moment I walked in, through the entire buying experience, and then even after I drove my car home, Tony was not only available for me but delighted to be. More

Had a fantastic experience when purchasing my 2014 Subaru impreza. Tony was very thorough and answered all my questions and concerns. He promptly responded to my request for a quote. The first to respond fro impreza. Tony was very thorough and answered all my questions and concerns. He promptly responded to my request for a quote. The first to respond from a total of 4 local dealers. I highly recommend the Dean Team More

Dean Team Subaru is a great dealership. What an experience! John and Matt were awesome to work with. I visited the dealership a couple of weeks ago and went over numbers. We decided to wait unti experience! John and Matt were awesome to work with. I visited the dealership a couple of weeks ago and went over numbers. We decided to wait until January to purchase our new 2014 Outback. They were completely okay with it and did not give us any trouble. The numbers were all the same from when we originally went over them. There were no surprises and an extremely easy process. I would refer business to Dean Team any time. We love our Outback!! Chris More

Paul was great to work with and earned my highest rating. He was friendly, helpful, informative and applied no pressure throughout the process. No stereotype of the used car salesman here, just a consummate He was friendly, helpful, informative and applied no pressure throughout the process. No stereotype of the used car salesman here, just a consummate sales professional doing his job to perfection. I highly recommend Paul. Tom was great as well, and a pleasure to meet. I first considered buying a car from Dean Team of Ballwin because I have used its service department, which is also excellent on all fronts. Dean Team says they strive for a 10 out of 10 customer satisfaction rating and that they consider nine out of 10 a failing grade. They certainly act like they mean it. More

Firstly, everyone at the Dean Team Ballwin is beyond amazing! They certainly do not carry the typical "car salesmen" reputations. I could not be more pleased to know that I didn't just buy the car I w amazing! They certainly do not carry the typical "car salesmen" reputations. I could not be more pleased to know that I didn't just buy the car I wanted, I bought the service too. I chose Dean Team because I spoke to Carl a few times over the phone before stop in & he was just spectacular with his knowledge, he was keen on listening to me, very friendly as well as the fact that he wasn't try to push a car on me that I didn't want or sell me a car that i wasnt comfortable with either. I certainly, have found a dealership for life because of Carl Schaeffer. Secondly, I felt that their trade-in value, discounts & sales were extremely reasonable & fair. Which, is just one most positive aspect to add to my list with the Dean Team Ballwin. Plus, getting free car washes for life is a very nice perk too! Many thanks to Carl, Wes, Tom & the management for all that you have done to help our needs through this process, all of you are amazing! More

Was interested in a 2014 Subaru Forester because of the rave consumer ratings. Tony Wright - our sales person - explained these vehicles were in high demand but indicated he could locate one from another rave consumer ratings. Tony Wright - our sales person - explained these vehicles were in high demand but indicated he could locate one from another dealer and arrange a swap. He thought this could be done by mid-December but allowed that it would be up to the other dealerships in agreeing to a swap. We negotiated a fair trade-in value and price for the new vehicle at the end of November. We had specific color requirements and that further complicated Tony's effort but regardless of these hurdles we took possession of our new vehicle this past Monday, Dec 23. Tony delivered as promised...and in time for Christmas. Frankly, everyone at the Dean Team dealt with us transparently and explained the next steps along with probable timelines. The overall experience was enjoyable and there were no high pressure tactics or exaggerated promises made. This is how all sales should be! At delivery, Tony went through the important parts of the Owner's Manual and pointed out those that impacted safety. He then took us out to the vehicle and walked through all the systems. He even helped my wife pair her IPhone via Bluetooth to the audio system. The entire process was about an hour in duration and was at the right level of detail. Tony would stop periodically to let us digest the content of what he was explaining and to allow for clarifying questions, etc. I think the balance stuck was perfect - enough important info but not so much as to be overwhelming. Good job to Tony and all the folks at the Dean Team. More

The model we had chosen was difficult to obtain, but the salesman persevered and found one we were happy with. We did not intend to go home with a new car, but they made everything, including trade-in and f salesman persevered and found one we were happy with. We did not intend to go home with a new car, but they made everything, including trade-in and financing, so easy and quick that we drove home a new car. More