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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,206 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,206 reviews

December 16, 2023

I was dreading shopping for a new car, but the time had come. I did a lot of online research of compact SUVs but my wife and I wanted to go around to the top rated brands and see if their cars 'fit'. The More

by 4lmurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kaufman
Dec 20, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for taking the time to leave a detailed review. We are glad that we could fulfill your expectations and that Michael made your car buying experience as easy as possible. We hope to serve you again in the future! Don't hesitate to reach out if you need anything else.

December 15, 2023

Salesperson was patient, helpful, and knowledgeable. Great experience. Our 2nd purchase from Dean Team, we will buy our next vehicle from them again. Highly recommended. More

by Creiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delovan Zewki, Richard Martin
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star rating! We are grateful to serve you once more and are glad that you had another positive car buying experience at Dean Team Volkswagen in Ballwin!

December 15, 2023

Easy to work with but wasn’t happy when Finance Dept initially showed me higher finance rate than advertised rate for excellent credit. More

by Elizabeth.oxler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin, Cesar Castillo
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi Elizabeth, thank you for taking the time to leave us a review. We are glad that your car buying experience was easy. We are open to feedback and if you would like to tell us more about about your experience, please contact our management at 888) 699-0663

December 13, 2023

Truly enjoyed working with Carl Schaeffer - he answered all of our questions, he let us borrow the car for a few days to have our mechanic look it over so that we felt comfortable with our purchase. He wa More

by mikeandtrish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi Mike and Trish, thank you for the 5 star review. We are glad to hear about your great car buying experience with Carl! Thank you for trusting us. We look forward to serving you in the future!

December 13, 2023

Greg is the best, made sure that everything was taken care of (as I was coming from over 2 hours away) and as smooth as possible. Greg taught me so much about the car that I didn't know. Greg you will be More

by seara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos, Richard Martin
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star review. We are glad to know that Greg made your car buying process hassle-free and enjoyable! We hope to serve you again in the future!

December 12, 2023

Delovan was great to work with; personable without being pushy, considerate of our desires from the start. The most hassle-free car buying experience we've had. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delovan Zewki
Dec 13, 2023 -

Dean Team Subaru Volkswagen responded

Hi Jay, your positive review about Delovan and Dean Team means a lot to us. Thank you for choosing us for your car purchase!

December 11, 2023

Sam was super nice and very helpful, answered all the questions we had. He said would be there if more questions come up. More

by ebgp1997
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for your review. We are glad to know that Sam made your car buying experience a positive one! Please let us know if you need anything else.

December 11, 2023

Chris Robinson was personable and knowledgeable. He did a great job. It was a good transaction More

by c_fox12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Dec 13, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for your 5 star review. We are glad to know that Chris made your car buying experience a positive one! Please let us know if you need anything else.

December 11, 2023

I had a fantastic time with Shawn at this dealership. He took great care of me and my father. Really an outstanding guy who was extremely kind, personable, and helpful. No hassle at all, I highly highly More

by maxgalloway28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for your review! We are glad to hear that you had such a great car buying experience with Shawn. Please let us know if you need anything else.

December 10, 2023

greg is fantastic! ! He is knowledgeable about every car . He takes his time and is not pushy . GREG IS THE BEST More

by amybart1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Gallegos
Dec 13, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for your 5 star review. We are glad to know that Greg made your car buying experience so positive! Please let us know if you need anything else.

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