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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,206 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,206 reviews

December 25, 2023

Polite,professional,and provided the proper information to put me in the vehicle I really needed to suit my needs for traveling. I strongly recommend professionals like themselves for purchasing a vehicle. More

by jasoncooper134JCooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Dean Team Subaru Volkswagen responded

Hi Jason, thank you for the 5 star review. We appreciate your kind words about our team and are grateful for your business! We hope you are enjoying your new vehicle and hope we can serve you again in the future.

December 24, 2023

Initially we were in search of a Ford Explorer but after working with the Dean Team VW and Nick we were 100 percent sold on the VW Atlas. Fantastic service and fantastic car buying experience. Ask for Nick More

by Yburke1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick DiFulvio
Dec 26, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star review. We appreciate your business and recommendation! We are glad that Nick was able to help you during your car purchase and make the experience a very positive one!

December 23, 2023

Wes was wonderful to work with. He was thoughtful, helpful, and knowledgeable. I fully believe the used car I purchased will last a long time from this dealership as opposed to a re More

by sheilahunt80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin
Dec 26, 2023 -

Dean Team Subaru Volkswagen responded

Hi Sheila, thank you for taking the time to write a review. We love to hear about your top-notch experience with Wes! We are sorry to hear that your experience with our Finance Dept. was not as expected. We are open to feedback, and if you have further suggestions, we would like to hear from you. You can contact our management at 888-429-7207.

December 23, 2023

Very nice modern and friendly dealership. Nice places to eat around it as well. Area is heavy congested with traffic tho. More

by noah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer
Dec 26, 2023 -

Dean Team Subaru Volkswagen responded

Hi Noah, thank you for the 5 star review. We appreciate your business!

December 22, 2023

We just purchased a 2024 Subaru Ascent. We went to Dean Team because we had purchased our last two vehicles from them. We purchased a Subaru Legacy in 2012 and a Subaru Forester in 2017. More

by Mary G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Dean Team Subaru Volkswagen responded

Hi Mary, thank you for taking the time to leave a review. We appreciate your business throughout the years and are happy to hear about your positive car buying experience with John and Shawn! We hope you are enjoying your new car. Please let us know if you need anything else.

December 21, 2023

Aaron was great. Very responsive and easy to communicate with. The dealership made the process of buying a new car easier More

by Jeremy McCormick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Speelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star rating! It is great to hear about your positive car buying experience with Aaron and the rest of our team. We hope you are enjoying your new VW!

December 20, 2023

I found the exact vehicle that I was looking for at Dean. After purchasing the vehicle, I found several issues almost immediately. After contacting the dealership, I was assured that they would make it right More

by c_a_kauf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star rating. We are sorry to hear that you had initial trouble with your purchase but are glad that you gave us another chance to improve! We are glad that you are happy with your new car and are happy to serve you again with anything that you might need.

December 16, 2023

Myles did a great job helping us pick out a Subaru Forester for my wife; he spent a lot of time with us, listened to our needs, answered all my wife's questions, and found us a great match. Thanks! More

by KHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin
Dec 20, 2023 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star rating. It's great to hear that Myles made your car buying experience so positive! Please let us know if you need anything else.

December 16, 2023

Willing to work with us while overseas. Made sure we had everything we needed the day of our arrival. Went above and beyond to help us out. More

by lnelson7147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Zewki
Dec 20, 2023 -

Dean Team Subaru Volkswagen responded

Hi Nelson, thank you for your 5 star review. We always strive to provide the best service for all our customers and are glad that we could help you find the car that you wanted!

December 16, 2023

The dealership was friendly and efficient. The salesman was great about letting my husband taking a second test drive so I could check out the car More

by robinrenee1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin
Dec 20, 2023 -

Dean Team Subaru Volkswagen responded

Hi Robin, thank you for the 5 star rating. We are glad to know that you and your husband had a positive experience with Dean Team Subaru!

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