
Deacon's Chrysler Jeep
Mayfield Village, OH
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I had my five thousand mile check up and oil change done here. The service was fast, efficient and very friendly. I didn't buy here because I live out of town but would definitely come back for service and here. The service was fast, efficient and very friendly. I didn't buy here because I live out of town but would definitely come back for service and if sales is as good as service, would buy my next car here. More
The service was great and the staff were nice and helpful. I leased this vehicle 3 year’s ago from Deacon and I still love the vehicle and the service helpful. I leased this vehicle 3 year’s ago from Deacon and I still love the vehicle and the service More
Great people and accountable. Rare in the automotive business for everyone to see to enjoy their job and respect customer satisfaction. Rare in the automotive business for everyone to see to enjoy their job and respect customer satisfaction. More
This is my fifth jeep from Deacons. Jeff and the rest of the staff are excellent and very friendly. I highly suggest doing business with them! Jeff and the rest of the staff are excellent and very friendly. I highly suggest doing business with them! More
I was happy with bringing my car in for a quick oil change as a walk in at Deacons. The staff was very friendly and accommodating. This was so convenient for me. My salesman, Randy , even stopped to sa change as a walk in at Deacons. The staff was very friendly and accommodating. This was so convenient for me. My salesman, Randy , even stopped to say hi and ask if I still loved my Jeep. More
This dealership is horrible. The service dept lacks professionalism, competence, experience, and integrity. They ignore the requests for diagnostic and lie about the service they The service dept lacks professionalism, competence, experience, and integrity. They ignore the requests for diagnostic and lie about the service they provide. They said they also perform a "multipoint inspection" but that is completely false, they did not. A female service advisor informed me that they take a "glance" at the vehicle, and that's what their "inspection" is. I would warn others to find another service dept. I traveled from Chicago, Illinois specifically for service related to a Recal and Defect that caused my Airbags to fail in my Jeep Rubicon a 2nd time. I had to take my vehicle to another service dept. when I left Deacon's. They lied about the service they did on my car. I will never return. Beware of this place. The good thing is that I documented everything and this horrible experience allowed me to write and publish an article on LI, regarding the experience and lies, and also to provide warnings to consumers on what to look out for at dealership service departments. Deacon's Chrysler Dodge Jeep have no integrity. More