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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
342 Reviews

342 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
March 10, 2023

Excellent sales and service departments. I would highly recommend Deacon Jones to anyone buying a new ford. More

by pezzelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Robbie Braswell
Report | Print
February 27, 2023

One of the very best to have your vehicle serviced. Thank you all at the dealership. I will return for service when needed. The very best. More

by bburgess12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Mark, Michael, Jensen, Thomas, Todd
Report | Print
May 15, 2023 -

Deacon Jones Ford Lincoln responded

Bburgess12, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2023

Good work, knowledgeable staff good selection of vieichles, smart mechanics great parts staff and selection More

by clipfootball10
Recommend Dealer
Yes
Employees Worked With
Jerrid Posey
Report | Print
January 30, 2023

It always takes 2 hours for a service. Think that is a bit longfor me. More

by irenepatten5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad El-Aawar
Report | Print
Feb 08, 2023 -

Deacon Jones Ford Lincoln responded

Hello Irenepatten5; thank you; we appreciate your feedback! We would like to hear more about your experience. Please call us when you have a moment. Thank you Deacon Jones Auto Group.

January 28, 2023

Deacon Jones Ford was absolutely fabulous, their service was second to none and Jerrod Posey is top notch. Deacon Jones is extremely lucky to have someone like Jerrod working for them!!! More

by Storage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrod Posey
Report | Print
Feb 08, 2023 -

Deacon Jones Ford Lincoln responded

Storage, we are so happy to read such a great review about Deacon Jones Ford Lincoln! We hope to see you soon!

January 16, 2023

Excellent service. Family oriented. Always welcoming. Always willing to go above and beyond to help. More

by TMozingo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell
Report | Print
Feb 08, 2023 -

Deacon Jones Ford Lincoln responded

Tmozingo, we are so happy to read such a great review about Deacon Jones Ford Lincoln! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

November 21, 2022

Professional,extremely knowledgeable, courteous, welcoming, friendly, accurate, all the above is for the service department More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, chaz, Michael, John
Report | Print
Dec 17, 2022 -

Deacon Jones Ford Lincoln responded

Hi Nope, we are very happy to have provided you with such a positive experience!

September 23, 2022

Thanks for service and thanks to the young man who helped me at the desk. More

by Skeetjones50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get his name
Report | Print
Sep 30, 2022 -

Deacon Jones Ford Lincoln responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 22, 2022

Recently we had a major issue with our 2019 Ford edge. We found the entire experience, including the staff to be extremely helpful and kind and caring! Because of the extended warranty our cost was very l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Sep 30, 2022 -

Deacon Jones Ford Lincoln responded

We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 05, 2022

I enjoy the service there and the professionalism. Just a quick question. The prices seem to have increased some. It’s cost more here thank Smithfield. More

by moebetta357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 21, 2022 -

Deacon Jones Ford Lincoln responded

Hi Moebetta357, we are very happy to have provided you with such a positive experience!

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