Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
405 Reviews of Deacon Jones Ford Lincoln - Service Center
Good sales and finance crew. Had the vehicle we wanted! Very good experience! Will definitely continue doing business in the future! Had the vehicle we wanted! Very good experience! Will definitely continue doing business in the future! More
Booked appt on line to arrive and be told they don’t use that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid pan that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid panel, which is under engine and could not have been missed by the person who emptied oil. Found the panel not fixed when I got home. Rushed back to store to have a young mechanic quickly throw some bolts in and called it good right before closing. Checked it when I got home, mechanic never tested security, and a quick tug pulled out two bolts. Stripped but not assessed as that by mechanic. Fixed it myself with bigger screws into stripped plastic. Didn’t pay for the fix in the first place since it was originally forgotten, but how do I leave an oil change with a panel hanging? Is that customer service? Should have at least fixed it just because or informed me of needed fix and solution or option. Have used shop many times, but was let down on this event because I asked for a fix and didn’t get it first or second time. More
I am appreciative to Deacon Jones team. They did a great job on my pairing. My truck, they did a beautiful job. In appreciate The team fixing it right They did a great job on my pairing. My truck, they did a beautiful job. In appreciate The team fixing it right More
I’ve been going back to Deacon JONES Ford and they’ve been taking care of my Ford transit and my F150. I really appreciate it the service and it’s fairly reasonable. You know you warranteed with these gu been taking care of my Ford transit and my F150. I really appreciate it the service and it’s fairly reasonable. You know you warranteed with these guys. And Mike has been awesome assist me with getting my vehicle repaired and serviced the last two or three times and I appreciate that. Chad and Frank are also pretty good when it comes to customer service. More