Deacon Jones Ford Lincoln

Customer service representative was courteous and friendly. He explained the two plus wait time for an oil change. Only complaint i have is the service department doesn't offer appointments. friendly. He explained the two plus wait time for an oil change. Only complaint i have is the service department doesn't offer appointments. More

Communication poor, car has been in shop over two weeks and still do not know what the issue is and being it still has a warranty you’d think they’d give a loaner car being that it was purchased brand new and still do not know what the issue is and being it still has a warranty you’d think they’d give a loaner car being that it was purchased brand new from them and this the third time within a year that they’ve kept my car over two weeks. More

?? Great experience, timely service, clean waiting area, coffee and snacks available while you wait. coffee and snacks available while you wait. More

I received great service with Deacon Jones’s,I would recommend myself and others anytime recommend myself and others anytime More

Brought my vehicle in for an engine light, the service writer call with the problem, solution and quote. The work was done quickly and correctly, the total was less than estimate, very happy with my choi writer call with the problem, solution and quote. The work was done quickly and correctly, the total was less than estimate, very happy with my choice of service centers. More

Great service Great service every time I bring my car in for anything! Love them for anything! Love them More

Phenomenal service department. Great customer service and thorough customer satisfaction. I feel like I’m their only customer they treat me so good!! Great customer service and thorough customer satisfaction. I feel like I’m their only customer they treat me so good!! More

Very good service and prompt on phone calls and the service dept is excellent overall service dept is excellent overall More

The service here keeps making me have to come back for repairs. Always needed the same repairs done multiple times. repairs. Always needed the same repairs done multiple times. More

Always polite, listens to what I have to say and quick to get my car fixed. I won’t take it to any other dealership get my car fixed. I won’t take it to any other dealership More