DePaula Ford - Service Center

Ron in service is the best! He keeps me advised of my service and is always letting me know the cost before the work is done. service and is always letting me know the cost before the work is done. More

I would recommend, however, the oil change was done, parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain dist parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain distrust with mechanics/car dealers, this action doesn't help. Anna More

Great Service On time like promisedClean bathrooms Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on my car while it’s being worked on More

They do a great job to make sure that their customers are satisfied and happy with their services provided to make them feel good and happy. are satisfied and happy with their services provided to make them feel good and happy. More

About a week after an oil change, I noticed a slow oil leak. I drove to your service department 7/26/21 about 1:00 PM without an appointment. Your service department was very busy, yet Lenny agreed to hav leak. I drove to your service department 7/26/21 about 1:00 PM without an appointment. Your service department was very busy, yet Lenny agreed to have it checked out. The problem was diagnosed and fixed within an hour. I am very grateful to all participants. Thank you. More

Depaula Ford Mazda has their act together, all positive all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve been in many dealerships, Depaula Group is one of the best. More

Our experience with the service department has always been a great experience. From the moment we pull into the service bays we are alays treated with very knowledgeable and great staff. We recommend a been a great experience. From the moment we pull into the service bays we are alays treated with very knowledgeable and great staff. We recommend all our friends and family to go with Depaula for all their auto needs. More

Happy with the service but 1 hour and 45 minutes for and oil change and car inspection on a 2 year car is not acceptable and I had an appointment oil change and car inspection on a 2 year car is not acceptable and I had an appointment More

Brandon Garcelon was so professional courteous and helpful. DePaula is lucky to have such an employee.No I am not related it yes I want him to be my service advisor EVERY TIME I get my car serviced! helpful. DePaula is lucky to have such an employee.No I am not related it yes I want him to be my service advisor EVERY TIME I get my car serviced! More

I had an appt for an oil change. My car was brought in quickly, service was very efficient and I was on my way in under one hour. Wonderful experience!! quickly, service was very efficient and I was on my way in under one hour. Wonderful experience!! More