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DePaula Chevrolet

Albany, NY

4.8
4,740 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,740 reviews

January 06, 2018

2014 chevy cruze Fast and easy. Anything I didn't understand they took the time to explain. I had my choice and didn't feel pressured into anything. They are were very More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McArthy, Damien DeDonatis
Feb 01, 2018 -

DePaula Chevrolet responded

We're glad you had a great experience and felt you were treated well. Thank you for your review!

January 05, 2018

Extremely pleasant experience i can't help give all the praise to Younas Dawood. He went above and beyond to try to get me in a car that I could afford. He's the best sales person More

by cruze dawood 99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Younas Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cole
Feb 01, 2018 -

DePaula Chevrolet responded

Thank you for the high praise! We appreciate the feedback and the compliment and looking forward to continuing to work with you!

December 30, 2017

Ask for Damien DeDonatis! I had the most enjoyable car buying experience, thanks to Damien DeDonatis and his team! Damien was incredibly outgoing, informative and caring! He to More

by AmberRose22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien DeDonatis
Feb 01, 2018 -

DePaula Chevrolet responded

Thank you for leaving a review about your experience! We appreciate the recommendation and look forward to working with you in the future!

December 23, 2017

Little things matter Leasing 2017 Silverado, got a good price on the trade-in buthad a wait six hours for paperwork o get done, they told me they would Buy us dinner to m More

by CER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Connelly
Feb 15, 2018 -

DePaula Chevrolet responded

Hi, thank you so much for leaving an honest review of your experience at the dealership. We constantly strive to provide the best possible customer service for everyone that comes into the dealership and we're sorry if you felt your experience here was subpar. We do appreciate your feedback and we hope to work with you in the future and remedy this experience with a better one. Thank you.

December 14, 2017

Sequai Great experience with sales team, eager to help keep us where we needed to be in timely manner. Easy to work with from start to finish. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewin dejesus
Feb 01, 2018 -

DePaula Chevrolet responded

Thank for taking the time to leave your review of your experience at the dealership. We appreciate your feedback.

December 11, 2017

Talk about PUSH you into a car Tyler Watson did nothing to work with me other than try and push me into a vehicle that I did not want. I had been researching options between a few More

by DC1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Watson
Feb 15, 2018 -

DePaula Chevrolet responded

We appreciate you taking the time to give us your feedback. It helps us affect change at our dealership. Please contact: Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514. We'd like to get into contact with you to help remedy your negative experience. Thank you.

November 29, 2017

Wonderful great love this dealership Really love the dealership, the salesman, Dennis Brown was great, I definitely would recommend this dealership to everyone. I love my new red line Sil More

by 6MornCir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Doin, Dan Pakatar, Alvin Porter
Feb 01, 2018 -

DePaula Chevrolet responded

We're glad Dennis was able to make your experience at the dealership a great one! Thank you for taking the time to leave your review.

November 28, 2017

Olga kinnear This has been the best car shopping experience that I have had, in along time, would defiantly recommend this dealer to my friends and family. I want More

by Olga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lowery , Dan Pakatar
Feb 01, 2018 -

DePaula Chevrolet responded

We're thrilled to hear you had a fantastic experience, Olga! Thank you for taking the time to leave your feedback.

November 09, 2017

Appointment for my check engine light I purchased my vehicle from DePaula approximately two months ago and had the best expierence doing so and this is why I a persuaded to give you a 4 ou More

by TeresaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGrath, Kevin?
Feb 01, 2018 -

DePaula Chevrolet responded

Hi, Teresa. Thank you for taking the time to leave such a well-thought-out review. We appreciate your feedback as it helps us improve ourselves for the future, we hope to continue working with you in the future.

November 08, 2017

typical dealership crap I called yesterday [11/7/2017] on a 2010 Chevy Camaro and it was still available. They say the manager would call me back within 24 hours. I receive More

by old school
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Ward
Feb 15, 2018 -

DePaula Chevrolet responded

We truly appreciate you taking the time to give us your feedback. It helps us affect change at our dealership and we wouldn't wish for a negative experience for any of our customers, veterans or otherwise. If you'd like to follow up with us about your experience please contact: Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514. We'd like to get into contact with you to help remedy your negative experience. Thank you.

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