DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:30 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:30 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Customer not satisfied I went in to get a fair price but discovered a lot of unfairness at Depaula. Saturday Jan 27th I tried to negotiate a 2016 Chevy Equinox with a price I went in to get a fair price but discovered a lot of unfairness at Depaula. Saturday Jan 27th I tried to negotiate a 2016 Chevy Equinox with a price starting at 18K. Valuation was $20k and after waiting about an hour they wouldn’t budge on price. They said there was no room to budge. It would be a loss to go $1000 more off...”we won’t discount $3000 off this vehicle” said Dan Charlton. I offered $500 more if they did $17500. Dan said no, maybe $100. It was a long process and didn’t get the vehicle. Move forward to 1/31. Check the Depaula website...2016 Blue Chevy Equinox is $17k. Are you serious. They could never discount it $3000???? I’m no scholar but $20-$17k is 3k. They could of had a 17.5k sale on Saturday but chose to say “we can’t lose money on this if we went any lower“. Well you lost a lot more money and a repeat customer. I did get a 2015 equinox from them Saturday. They took $250 off. When I spoke to the GM of sales, Mike Fountain about this situation, he said “If I was the manager handling the sale of the 2015, I wouldn’t have given you $250.” Again, what kind of service are they providing? They did not do anything to offer any resolution to the way this turned out. Be warned, if they don’t move on a price....they can, I saw it happen it a big way. More
Bought 2 new from John O. Wife and i got a couple new vehicles from DePaula today. Johnny O was our salesperson and we couldn’t be happier. I’ve already recommended him to a f Wife and i got a couple new vehicles from DePaula today. Johnny O was our salesperson and we couldn’t be happier. I’ve already recommended him to a friend that is looking for a new truck. The whole experience was pressure free unlike most dealerships. He got us more than we wanted on our trades and we rolled out with 100k in new vehicles. Wife loves her new Tahoe and we will definitely use him again when it’s time to get another car. Best car buying experience in my 25 years of driving. More
5 STARS! Abolutely loved DePaula Chevy. Couldn't have asked for a better experience. Worked with Jake Teller and it was nice to deal with someone who really ca Abolutely loved DePaula Chevy. Couldn't have asked for a better experience. Worked with Jake Teller and it was nice to deal with someone who really cared about what I wanted rather than making a sale. Good people in a good atmosphere, really can't ask for me. More
Great Customer Service, Why I am a Repeat Customer When I bought my first Chevy years ago, I worked with DePaula and their salesman Dennis Miller who was probably one of the best car salesman I have ev When I bought my first Chevy years ago, I worked with DePaula and their salesman Dennis Miller who was probably one of the best car salesman I have ever worked with. From the beginning, Dennis gave me top notch service and attention without the pressure of making a sale. When I finally decided on a car to purchase, Dennis and I negotiated a great deal and he made the whole process wonderful. It is because of his great service and the service I received from DePaula that I bought my second Chevy from them. More
Always half full Jake was excellent every time he came back to the table I was petrified of bad news. But yet he never had anything less than a smile and never had new Jake was excellent every time he came back to the table I was petrified of bad news. But yet he never had anything less than a smile and never had news. I was so nervous to buy a new car seeing as my last experience was horrible at Kia, but jake was awesome and never stopped being excellent from start to finish. Thank you, I've told everyone I know who needs a car to go to you. More
Satisfied with dealership, and salesman Our salesman George was very nice, and took care of just about everything we asked for. I do have to return for a few things but overall happy. Our salesman George was very nice, and took care of just about everything we asked for. I do have to return for a few things but overall happy. More
Great deal from a great guy Dennis sold me an avalanche last week that rocked my socks off! I mean he pulled out all the stops and blew me away with his leasing package and trade Dennis sold me an avalanche last week that rocked my socks off! I mean he pulled out all the stops and blew me away with his leasing package and trade in offer! Thanks for getting me the color I wanted with the right options. I love the green you got me, it's some real fire! More
BEST CAR DEALERSHIP IN THE 518 I've been dealing with Dennis Miller & DePaula Chevrolet for atleast a decade now and they never let me down. The entire team at the Paula all the way I've been dealing with Dennis Miller & DePaula Chevrolet for atleast a decade now and they never let me down. The entire team at the Paula all the way from sales to service offers the highest quality and customer service around. I will continue to do business with them as long as I live in the area thanks guys More
Best Dealership Ever! DePaula is the best Chevr dealership ever for two reasons: one for their service and another for Dennis Miller he is the best. I would definitely rec DePaula is the best Chevr dealership ever for two reasons: one for their service and another for Dennis Miller he is the best. I would definitely recommend this dealership to anyone who was in need of a vehicle. More
Awesome I was at Depaula getting a truck and had the coolest and best salesmen I could ask for! Dennis Miller made my purchase the easiest and smoothest I ha I was at Depaula getting a truck and had the coolest and best salesmen I could ask for! Dennis Miller made my purchase the easiest and smoothest I have ever been thru! There were no games played it was a speedy right to the point sale! Whatever Dennis promised me I recieved, no broken promise! It always seems better to buy a vechile from a person like Dennis very experienced and a very nice gentleman! Thank you Dennis and Depaula! More





