Davis Honda

I have a vehicle that I purchased from Willis Honda (now Davis dealership). Until last week I had excellent service from this dealer, both during my purchase and when I came for routine service on the car. Davis dealership). Until last week I had excellent service from this dealer, both during my purchase and when I came for routine service on the car. Last week, I had a bad experience relating to some proposed body repair: I had not received a timely response to a request for a quote for some repairs and the quote I finally received seemed quite high for the work to be done. I posted my experience on DealerRater and sent a copy of my posting directly to Davis Honda. The next morning I received a call from Ed Grobelny at their body shop telling me that he had investigated my incident and acknowledging that I had not been treated appropriately. We had a good discussion about what had caused the problem - I went to the dealer to get my estimate, but all they were able to do at the dealer was to take a few photos and then send the photos to their body shop which is 20 miles away. From the photos the damage appeared worse than it actually was. Ed went out of his way to ensure that I will get the repairs at a very reasonable cost. While every organization has a problem from time to time, Davis Honda employees have handled my situation in a way that shows they value providing great service. DealerRater has been a great resource to help me communicate my problem to Davis Honda so they could address the problem and retain a satisfied customer. More

Let me first start off by saying that this is the 4th Brand New vehicle I've purchased, 3 of them from the "DAVIS" family of dealerships. From the very moment I walked into the dealer I felt comfortable Brand New vehicle I've purchased, 3 of them from the "DAVIS" family of dealerships. From the very moment I walked into the dealer I felt comfortable and relaxed, even more then I did in my experience with "Willis Honda" in 2008 when I purchased a silver 2008 Accord EXL and in 2011 when I leased a blue 2011 Hyundai Sonata Limited from Davis Hyundai. I was greeted originally by very professional personnel at the front desk who quickly got the Sales Manager "Jeff" as I requested. Jeff greeted me by name and made me feel welcomed almost immediately. He then introduced me to the sales person I would be dealing with throughout the remainder of my experience. The sales person I was paired up with was "Gonzalo Combas". He was very friendly, greeted me by name and he too made me feel very comfortable. He was very professional and didn't seem eager to sale me the car but rather he truly seemed like he felt as if offering my wife and I a great buying experience was most important to him. In other words, the general hassle of purchasing / leasing a new vehicle is having to contend with pushy salesmen who put such a great deal of pressure on you and leave you feeling drained and stressed out by the end of the day. Davis Honda was nothing like that. In fact it was the total opposite! My experience with this dealer was what I would call a dream experience. The type that you never thought you could get from a car dealer. The amazing part about this place was that it separated from what was once "Willis Honda" which now sales the companies used cars as a used car lot and moved a few miles up the road to a brand new spot where the brand new cars are sold at "Davis Honda". The building is super new. In fact, I was told at the the time of my purchase they were only there for about 3 months. I really can't stress enough how great this experience was! Gus showed a great deal of respect towards my wife and I, even stepping away from his desk without us asking to so that my wife and I could discuss our financial budget personally and in private. He was also an all around people person. He talked about his family and even shared pictures with us of his 3 beautiful children. The dealer was very clean and offered refreshments such as Jello with fruit in it, muffins, danishes and a variety of beverages all free to the customer! The sales manager Jeff made sure that we got the best deal up front. This is the first time I've been to a dealer and never had to haggle. It was like all the work was already done for me. I got an EXCELLENT price on my vehicle at a great payment that I can afford. I was even given more for my trade than it was worth! I never felt that commission was important to my sales person, rather, my wife and I being comfortable and happy with our purchase seemed to be what mattered most. Gus, as Gonzalo is referred to was very patient with me. He answered all of our questions and never made us feel rushed or as if he was getting annoyed as we have felt by other sales people in the past at other dealers. Cassie who got our financing together for us was very sweet and knowledgeable as well. She really expressed her appreciation to us for sticking with the DAVIS family of dealerships for our last three vehicles and rewarded us with steep discounts on additions to our vehicle such as window etching and tire protection, etc. She was very personable as well, even telling us funny stories about her experiences working at the dealer. We shared some funny car experiences with her as well. I guess I can go on even longer but if you are still reading this just know that taking the trip to this dealership which is about 30 min's away from me, rather then going to Hamilton Honda which is only 10 min's from my home was probably one of the best decisions I made in a long time! I have come to know that when a customer is loyal and stays within the Davis family, the Davis family of dealers is loyal in return and will actually go out of their way to please you and see to it that you continue to come back to them. To sum this all up: I was in the market for a midsize family sedan that was reliable, nice to look at, comfortable to drive and had a sense of sporty handling to it with good gas mileage to boot. I found all of that and more in my new Dark Gray 2013 Honda Accord EX sedan. I am so happy I went to Davis and the only thing I regret is actually stepping foot in other dealers in the past. My original plan was not just to shop around for the best price but also to cross shop for the best vehicle. Therefore, my wife and I had planned to visit a Mazda dealer to take a look at the new 2014 Mazda 6 and a Nissan dealer to take a look at the 2013 Nissan Altima. I'm glad I didn't have to waste anymore time at any other dealerships. This was the first one I went to and I left with the car I wanted at the price I wanted at a payment I could afford. What could be better? I strongly recommend to anyone who is in the market for a newer vehicle to give Davis a try. I did and I am extremely happy! I know you won't be disappointed either. Thank you to everyone that I dealt with at Davis Honda: Jeff, Gus and Cassie. Not just for such an all around wonderful buying experience but for making us feel like we are part of the family... If you are still reading this review, STOP! ... and hurry on down to Davis Honda! What are you waiting for??? More

The staff was very friendly and they did everything we asked. They gave us a great deal and were quick about it. I hate spending too much time in a dealer and they were so nice and so quick. I would go ba asked. They gave us a great deal and were quick about it. I hate spending too much time in a dealer and they were so nice and so quick. I would go back any day. More

The Honda dealership was a positive experience and the sales person and especially the sales manager was willing to work within my family's budget in order for us to purchase the Honda Odyssey van. The d sales person and especially the sales manager was willing to work within my family's budget in order for us to purchase the Honda Odyssey van. The dealership was friendly, knowledgeable, and focused on customer service. We would purchase another vehicle from this dealership. Thank you for a pleasant experience! More

I recently won a 2013 honda accord at Davis Honda! From the moment I walked in the staff was outstanding their service was great! The over all envoriment is extremely pleasant, I would defenetly recommend the moment I walked in the staff was outstanding their service was great! The over all envoriment is extremely pleasant, I would defenetly recommend Davis Honda to friends and family I've been to a few dealerships and this one is by far the best overall!!! More

My overall experience at Davis Honda was excellent! The customer service is great and personable. My sales associate (Gus) is friendly and genuinely offers the best information to his customers. Unfortuna customer service is great and personable. My sales associate (Gus) is friendly and genuinely offers the best information to his customers. Unfortunately, I waited weeks for the color of the car I wanted in my make and model, but Gus kept me informed regarding the progress of locating my car. He worked very hard to make sure that I was 100% satisfied! Cassie from Fianance was friendly and helpful and made sure that I understood all information regarding the purchase of my new vehicle. They were able to offer me a great price! Great job Davis Honda!! More

I had a great experience at Davis Honda. Akila and Gus were extremely helpful and worked with me so that I was able to purchase the type of vehicle I wanted. I would recommend Davis Honda to anyone lookin were extremely helpful and worked with me so that I was able to purchase the type of vehicle I wanted. I would recommend Davis Honda to anyone looking to purchase a vehicle in the New Jersey/ PA area. Great Job Guys!! More

Prices were better than competing dealerships. Working through online was a plus especially when you do not have time to go door to door. Akila Ratnayake did a nice job getting me to the point of when I through online was a plus especially when you do not have time to go door to door. Akila Ratnayake did a nice job getting me to the point of when I was willing to come in for an in person visit. Gus picked up where he left off and was very helpful through the process. Only criticism was that all of the accessories I ordered were not available at the time of when I picked up the vehicle so I had to go back for second visit. More

Don Newberry and Cassie Kerwood are very nice people. They explained everything to us about our options and tried very very hard to get us in our new car. I would recommend them to family, friends, etc. They explained everything to us about our options and tried very very hard to get us in our new car. I would recommend them to family, friends, etc. Awesome! P.s. we love our new vehicle!!! More

It was a great experience! Kevin was open and welcoming and made us feel at home. Cassie also made us feel welcomed! They both ensureD that we got the best deal and would be satisfied in the long run. I wo and made us feel at home. Cassie also made us feel welcomed! They both ensureD that we got the best deal and would be satisfied in the long run. I would definitely recommend this dealer ship, as well as the wonderful employers that assisted us! 2 thumbs up Kevin and Cassie!!! More