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Davis Chevrolet

Houston, TX

4.3
157 Reviews

2277 S Loop W

Houston, TX

77054

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Showing 157 reviews

April 26, 2012

Steve Enbrock an Davis Chevy. are very nice and a pleasure to deal with. We will recommend them highly to our friends and family in the future. More

by Sam Hext
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Engbrock
April 24, 2012

OOO yeah let me tell you how they took care of me!!!! OOO yeah let me tell you how they took care of me!!!! I spent a week getting to gather financing for the 05 king ranch they have. I have an email More

by james40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
May 11, 2012 -

Davis Chevrolet responded

Davis Chevrolet, being in business since 1959. has built an reputation as being a dealer that multiple generations can trust. This particular customer had sent an internet based request for a 2005 Ford King Ranch truck. This customer did not reside in the immediate Houston area. While it is not uncommon for some our customers to purchase a pre-owned vehicle and have it shipped to them , it is not usually done with a trade-in involved (although we do not discourage the practice). We do give a reasonable expectation of value of the trade based on pictures and description from the customer. Such is the case that this reviewer writes about. In the case of this reviewer, we held the 2005 Ford truck as a courtesy (without deposit) for a week, as the customer worked with his bank to get a loan. The difference of the amount he was approved for was a few thousand less than the selling price. The customer then said he could trade in a somewhat restored, Drivable 1977 Ford truck. The customer gave us a positive description of his trade. This description of his 1977 Ford indicated that the truck drove great and didn’t have any major body panel damage. He emailed a couple of pictures (that only showed one side of the truck). We didn’t question him on sending us pictures of the entire truck because we felt he was being truthful in that there weren’t any severely damaged panels. We figured, “why would anyone misrepresent their trade if they had to come from out of town?”. So, we placed an estimated value of $5000.00. A couple of days before arriving to Houston, the customer contacted our salesperson and told him that he was going to trailer the truck in as it had been overheating when he went to start it. Our salesperson told him we will need to look at in person to place a new value based on a repair for the overheating. He set an appointment to show our management the truck. When his truck was trailered in, we saw a much rougher vehicle than was indicated to us. It was revealed that the truck was overheating and running rough due to a blown head gasket! Incomplete interior, sagging headliner, and several large dents had been seemingly omitted from the pictures and description. While we were not expecting a show car, we did expect it to move under its own power and not have hard body damage (which again was omitted from his description and pictures). The vehicle, therefore, was worth less than the original estimate. We offered him a very fair amount for a his 1977 trade ($3000), but his bank would not approve him for any additional monies. It is an unfortunate event; however we have learned to use additional scrutiny and diligence when it comes to out of town customers.

April 24, 2012

For the first time ever I recieved the car of my choice. I didnt have to go through a lot of BS to get the car of my choice. Our sales person was Lesley Miller with Davis Cheverolet. She made sure that we w More

by yvonnet72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Miller
February 24, 2012

My husband and I visted the dealership with very low expectations. When we arrived we were greeted with a very exciting welcome from Leslie Miller. She was dressed very professional and was very descrip More

by ejadess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Miller
February 07, 2012

Walking in everyone was very friendly. Sales rep, Leslie Miller is AWESOME, RESPECTFUL, FRIENDLY, KNOWLEDGABLE & HONEST. She was able to help me when other dealers turned me down. And it wasn't an all day e More

by keishad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Miller
December 21, 2011

Mr. Roland Washingston is an exceptional salesman. He was not only patient, but he made sure I got what I really wanted. I was doubtful because I was so upside down on my trade-in, but he asked me to ju More

by lsrobi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Washington
December 05, 2011

Vic was very helpful and knowledgeable and I will recommend him and Davis Chevrolet to my family and friends .A big plus was that he was always available by cell phone or email. More

by ALeal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Tuli
November 28, 2011

I purchased my outher 2 Cars from Davis Chevrolet and I purchased my outher 2 Cars from Davis Chevrolet and they have always been very nice and helped me when I needed them :) They will Always be More

by Genoveva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nino
November 10, 2011

Jose Nino was very knowlegeable and patient as I had to work with him in between my work schedule. He contacted me by e-mail and phone which made it much easier for me to purchase the car. More

by mperosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nino
November 10, 2011

I recently bought a 2011 Silverado 1500 pickup from Davis Chevrolet in what I would characterize as a top notch buying experience. The salesman I dealt with was Jose Nino, a gentleman focused on customer se More

by jzg500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Nino, Dave Donato, Jason (finance)
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