Davis Chevrolet

WARNING. If there is a particular car you want, I would have several dealerships in mind before settling for this place. I saw a car online I wanted for my If there is a particular car you want, I would have several dealerships in mind before settling for this place. I saw a car online I wanted for my daughter. It was priced to value. Francisco helped us out and I have NO complains about his!! The car had not been "serviced" so I was not going to be able to buy it that day which was fine. I also was not needed financing. We drew up the sales order. I did not want the "extra items" which totaled an additional $3,000. Francisco went to get the deal approved and the Used car manager, RJ Melchor, would not sell me the car because I didn't want to buy the extra stuff. The car did not even have the extra stuff installed yet and what they are trying to sell is not worth the price charged. The value of the vehicle would not be worth the price they were trying to sell it to me at. The unprofessional part was RJ Melchor didn't even have the decency to come and speak to me directly and explain anything. I had to go to him and ask why? He walked away from a deal (wire transfer in full) because I didn't want to buy something that he wanted me to buy. He denied a sell/commission for Francisco as well. RJ Melchor demeanor and lack of professionalism was disgusting for someone in the sales profession. I had left another dealership the day prior and they had the floor manager and dealership manager come speak to me (didn't buy a car there because they didn't have what I wanted). The way they handled things vs. how RJ Melchor handled things was night and day. Yes, I will never buy a car from here and I will discourage my friends, family and clients to avoid this place. I'm sure my business is not going to make or break them but be aware of the up sell and being forced to buy something that really isn't needed (do your research regarding those items). You will end up spending more money on a vehicle that is not worth it! I did buy a car that day at another dealership for the price that was advertised and they gave me the option to buy the extras or not. Don't be pressured to buy something that you don't want or need. There are too many dealerships in Houston that won't make you buy something you don't need or want and won't have RJ Melchor there! More

Monier Joyner awesome sales consultant helped on anything we needed and answered any questions we had. Also made the deal a great experience. Everyone there was very helpful and nice. Sales manager was awes we needed and answered any questions we had. Also made the deal a great experience. Everyone there was very helpful and nice. Sales manager was awesome. Akan the finance manager made that process awesome,very helpful and answered all our questions. More

After getting the run around for 2 weeks by Ron Carter in Alvin. My husband located the part my vehicle needed at Davis Chevrolet, dropped off my vehicle and it was ready for pick up that same day! Thank you Alvin. My husband located the part my vehicle needed at Davis Chevrolet, dropped off my vehicle and it was ready for pick up that same day! Thank you Davis Chevrolet! More

José nino buen servicio amabilidad justo y manor entusiasmo para apoyar a los hispanos muchas gracias entusiasmo para apoyar a los hispanos muchas gracias More

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I was lied to and told to come in because i was pre-approved. When I got there my salesman was rude and not helpful. He told me they had to run my credit again because it had been 30 days. Only for pre-approved. When I got there my salesman was rude and not helpful. He told me they had to run my credit again because it had been 30 days. Only for him to come back and say that I was not approved. He didn’t even try to run through a bank, he just decided to not help. It’s important to note that I reached out to the dealership before coming and asked if they could see what I was approved for before making the hour drive. They assured me I was pre-approved with a strong approval of not paying anything down. The customer service I received was horrible! More

Davis Chevrolet will take advantage of you, Buyers Beware! Avoid and find a more reputable dealership! My review is based truly off of my current real life experience. I was looking for a used jeep s Beware! Avoid and find a more reputable dealership! My review is based truly off of my current real life experience. I was looking for a used jeep so I contacted the salesman Jose Niño, who I thought was a friend, to help me find a great deal. Let me know they had just gotten a jeep in as a trade-in and asked if I wanted to look at it. Once I arrived, it had not been processed yet. It was in the back and I really liked it. So of course, I was told if I didn’t act now, the jeep would be processed over the weekend, and by Monday it would be sold from under me. Typical salesman tactics, unfortunately they worked and I went ahead and processed my sale. The dealer wanted to finance at an unacceptable rate, so I financed through my bank and purchased an extended warranty. We thought everything was quick and great…$12,000 later we were very wrong! The following has happened before my first payment was even due, which shows the timeline. A week into owning my jeep, I noticed it was taking a lot of gasoline, which I thought because of larger tires would’ve been the issue. Then a couple days later I noticed a lag and acceleration. This led to coming to a complete stop one morning while driving to work due to a flashing check engine light. I had to have it towed to the nearest Jeep dealer. After being given an evaluation by the service team, things were not adding up, and I was told by their service advisors that the damage with the jeep is not consistent with damage that would’ve happened in the time span that I have owned it. I immediately reached out to Davis Chevrolet and have only had “we will get back to you” or Voicemail. I have had several conversations with the salesman Mr. Niño who has not been helpful and blames me for not financing with them or purchasing the dealers extended warranty. It should not matter who I finance with. It is clear that due to the quick turnaround with the sale. I suspect they failed to do any of the 100 point inspections that were necessary. Most likely they would have found those issues like a bent axle, among other issues with the engine and motor and sent it to auction! Davis Chevrolet and Mr Niño, saw that we really liked the vehicle and they took advantage of that situation. We have called the owner and left various voice messages and everything is falling on deaf ears and they are not willing to budge or help us in anyway. We were simply another sale to them! The extended warranty purchased through our bank has denied our claim, stating that damage appears to be preexistent to our ownership of the vehicle. This aligns with the inspection report from our service advisor. So now we have to get our bank, that technically owns the vehicle, involved to fight for the damage to be fixed. This has been a very frustrating process, and the only way to warn others of the lack of professionalism, help or communication from Davis Chevrolet is by leaving this review. As I stated before, all of this has happened before even giving my first payment. So warning to anyone wanting to shop with a reputable dealership, I avoid Davis Chevrolet and look somewhere else! More

It was a great experience. Everyone was professional. And friendly. My salesperson was very knowledgeable Everyone was professional. And friendly. My salesperson was very knowledgeable More

Far from Acceptable Customer Service from Davis Chevrolet. Not a fan of bad reviews, but I feel compelled to write one after my experience with Davis. Late July I purchased a CPO 2023 Silverado Chevrolet. Not a fan of bad reviews, but I feel compelled to write one after my experience with Davis. Late July I purchased a CPO 2023 Silverado RST with ~3500 miles on it. Really a new vehicle. Cash deal with a trade-in. After leaving the dealership and arriving home I tested the spare keyfob. It didn't work. Checked the battery and all good. Called Davis and was told to bring it it so they could check it out. A few days later I took it back to the service dept. and they took it away + vehicle to check it out. When the service rep came back, he told me the keyfob was actually from another vehicle entirely and that's why it didn't work. When asked what was the plan, the service rep said the sales dept. was going to try to find the keyfob first and then if unsuccessful, they would get me a new one. A few days later I called back to check on progress. Now I get the silent treatment as no one will answer their phone. Called several more times and left several voicemails asking for an update. Nothing. Even called the sales dept... same treatment. After checking the documents with my CPO purchase, I looked at the (much touted by GM CPO) 172-Point inspection, which is advertised as giving the purchaser of a CPO vehicle "piece of mind" with their purchase. One of the checks included covers keyfobs and as my 2nd keyfob is from another vehicle, I concluded that it wasn't actually checked before the sale. I spoke with GM directly and they eventually opened a complaint and called Davis's service manager, Dan Switalski, who told GM that I was apparently coming into Davis the next day to get the replacement keyfob. I'd heard nothing of this, so I called Dan and, as usual, was forced to leave a voicemail. That was several days ago, and I have never received a return phone call. What do I learn from all this? Well clearly Davis Chevrolet is more than happy to sell me a $50k+ vehicle but not stand behind that sale. I suspect that they would have to pay for the replacement keyfob themselves and it's cash out of their pocket. If it was a GM warranted item (remember it's not broken, it's simply from the wrong vehicle), then no problem, they'll do it. I also learnt that Davis Chevrolet apparently is happy to make up stories to get GM off their back. GM themselves told me that Davis had told them I was coming in the next day to get my new keyfob. Of course this was simply not true. I have bought and sold many cars over the last 40+ years of driving, and I have never been subjected to such a pathetic, deceitful and downright frustrating approach to customer service, by a name brand dealership. If I had purchased a used vehicle at a side of the road, no-name car yard, I would have expected to get treated this way. However I didn't... I purchased an almost new CPO vehicle from a Chevrolet dealership. Davis Chevrolet, I really expected far better from you. You should be thoroughly ashamed of yourselves for treating your customers this way. More