
Darrell Waltrip Buick GMC
Franklin, TN
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They are very knowledgeable about what they are doing. I was in the middle of a car being totaled and I didn't know what was going on with that.They brought me out of all that and I got another car I was in the middle of a car being totaled and I didn't know what was going on with that.They brought me out of all that and I got another car More
Can't say enough good things about Samantha and Ryan! Go see them if you are in the market for a vehicle. We called the night before and Ryan helped secure that the vehicle we wanted would still be ava Go see them if you are in the market for a vehicle. We called the night before and Ryan helped secure that the vehicle we wanted would still be available for us. Samantha was so very good at knowing the features of the vehicle. She is also so easy to talk to and made us feel very comfortable. Ryan went above and beyond to get the deal we wanted. And Daniel was very patient with 2 folks that aren't super hip on technology. I absolutely love the way signing the deal is done now! I think it says a lot that we drove over 3 hours to buy our 2nd car within a month from these folks. And we live in a major metropolitan area as well - plenty of places to chose from here but we just appreciate they way these folks do business. More
I’ve been working with Caleb Redd and Nico for the past year and my experience has been nothing less than amazing! I placed a special order for a Yukon XL Denali Ultimate. Before ordering we test drove sev year and my experience has been nothing less than amazing! I placed a special order for a Yukon XL Denali Ultimate. Before ordering we test drove several options, viewed multiple interior and exterior colors (which I’m so thankful we did because I almost ordered an interior color I would have regretted) and settled on the perfect one. Fast forward and I decide halfway through my wait to switch to a diesel engine versus gasoline. Absolutely no issue at all! They gladly accommodated my request. Throughout the entire wait Caleb consistently kept me up to date with all communications from GMC, setting a realistic timeline and expectations! Highly recommend that no matter what you’re in the market for, that Darrell Waltrip is your dealership and Caleb and Nico are your people! More
I highly recommend shopping for a vehicle here! We felt welcome and comfortable from the moment we arrived. Brennan, Nico and Rory were genuinely kind and awesome to work with. It was an overall We felt welcome and comfortable from the moment we arrived. Brennan, Nico and Rory were genuinely kind and awesome to work with. It was an overall positive experience and I would definitely return in the future! More