Daniels Long Chevrolet
Colorado Springs, CO
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awesome car, awesome service I knew I wanted a Chevrolet, so I went to Daniels Long Chevrolet (they have a lot of used non-Chevys, too, though). I called to see if they had what I I knew I wanted a Chevrolet, so I went to Daniels Long Chevrolet (they have a lot of used non-Chevys, too, though). I called to see if they had what I wanted. Of course, they did, their selection is huge. I ended up working with a salesman named Ben Wilcox. He was very friendly, very helpful, and answered all of my questions. I mean, I seriously gave this guy a hard time, and he just kept working harder and harder to get me the car that I wanted. Ben's wife, Christina, also works at the dealership, and she is a super nice lady. I have purchased many vehicles before, but never have I been shown such respect and courtesy by a dealership. I had my little girls with me too, ages 4 & 9. They actually had a blast playing there while we handled car business. My youngest keeps begging me to go back and play at the car place! It was just an overall positive experience, & I would recommend Daniels long Chevrolet, and especially salesman Ben Wilcox (& his wife Christina) to anyone! Heather in finance is a TOTAL ROCK STAR too. Seriously, she is the best!! Also, Christina's daughter showed my daughters the "Did you know that cashews come from a fruit?" song; I am super happy to get to listen to that all the time!! ;-) More
My Experience I never believed I would go back to my wife with a new car. The customer service was very friendly and i was given a lot of choice. I never believed I would go back to my wife with a new car. The customer service was very friendly and i was given a lot of choice. More
Looking for a SUV I went in Saturday morning looking for a suv salesman came out to greet us we told him what we where looking for he show us vehicle and starting to wo I went in Saturday morning looking for a suv salesman came out to greet us we told him what we where looking for he show us vehicle and starting to work with us and walk out with a new SUV vehicle. More
Fabulous Experience with Christina Tag!! Christina was amazing thought out the process. I came in with a one year old and two year old she was very quick and accurate with the process! She wa Christina was amazing thought out the process. I came in with a one year old and two year old she was very quick and accurate with the process! She was very family oriented and offered far more help than I could have imagined! Certainly the best car buying experience I have EVER had!!! Make sure to enjoy your car buying experience with Christina!! When in the market for a new car I know I will again! Also, when doing finance I has Heather and she provides excellent service as well! More
Best truck and best sales experience ever! I was looking for a 2015 Chevy Colorado, which is very hard to find right now. Christina Tag emailed me with the perfect truck within an hour of my o I was looking for a 2015 Chevy Colorado, which is very hard to find right now. Christina Tag emailed me with the perfect truck within an hour of my on-line request. She was extremely responsive to all my texts and emails, so I decided to meet with her at the dealership. After going over all the details, we agreed to a deal and I put a deposit down since the truck hadn't arrived yet. Christina got things rolling and the truck arrived in two days! She made sure my new truck was taken care of and ready to roll when I arrived to finalize the deal. She was very knowledgeable about the product and had a fantastic personality! Aaron was extremely helpful in explaining all my options, including ordering a Colorado if I wanted something different than the one that we originally discussed. He was also able to get me an additional discount that I didn't even know I qualified for! What other dealer would find extra discounts for you after the deal had already been agreed to? No one but Daniels Long!!!!Philip gave me a fair offer for my trade and didn't try to pressure me at all. Heather was very professional and efficient when it came time for all the paperwork. She knew what I wanted and did not try to pressure me to buy any extras I didn't really want. Even Ben checked in with us while we were waiting to make sure we didn't need anything else! Overall, this was the best buying experience I have ever had. If you are in the market for a Chevy, you need to go see Christina and all the friendly folks at Daniels Long Chevrolet! More
Best buying experience ever, hands down! I did a lot of research online and at dealerships before making my decision to purchase a Chevy Colorado. In the end, I had 3 choices. Al Serra, Danie I did a lot of research online and at dealerships before making my decision to purchase a Chevy Colorado. In the end, I had 3 choices. Al Serra, Daniels Long or drive out of Colorado Springs. I decided I would do business locally so option 3 was out the door. My situation was a bit different than most, as I had trade that was worth more than the car I was buying and I qualify for employee pricing. Not the easiest case for a dealership. I visited Al Serra first, and while the sales person was nice and all, the typical feeling of being sold to and pushed to buy was there right away. Not to mention the general sales manager that I was introduced to was arrogant and demeaning, made me feel very uneasy and like if I was stupid for even asking some questions. I got in contact with Daniels Long and exchanged a few emails with Christina. She urged me to go into the dealership right away because she had what I was looking for available and told me it would be sold quickly. At first I thought it was just another sales trick. Well, I was wrong, ha! I went in to the dealership the next week and met with her. Reviewed the truck I wanted, she showed me the color I liked, unfortunately, the truck in the trim and colors I was considering weren't in stock. Turns out the Chevy Colorado was a very hot commodity and they couldn't keep them in stock. - I should have listened and gone in when she told me to, it wasn't a trick. I had her give me an estimate for my trade, it just wasn't that good and I walked out. She told me she would check with her sales manager in the morning to see if they could do better. Well, she went out to bat for me and hit a home run. I was asked to bring my trade in one more time. This time they offered me exactly what I was looking to get for the trade and were really helpful around the purchase of my truck. The entire time, Christina was there ON MY SIDE, not the dealership's and not the fake good cop/bad cop routine. She understood what I was trying to do and why, and she made sure her superiors knew and they didn't give me the runaround. Because the Colorado is so limited right now, we placed an order in November, at that time we also made an agreement on the price of my trade AND they let me keep it until new arrangements were done or until my truck arrived. Expecting the truck to arrive quickly, I didn't think the trade price would be impacted. But it took 3 months and 1 week for the truck to arrive, not a reflection on Christina or the dealership, just a hot item for Chevy and slow production. It felt eternal. Anyhow, during that time, Christina kept me in the loop of the status of the truck, we even tried at one point to do a trade with another dealership, but the other dealer refused. She did everything in her power to get me the truck sooner and to make me happy. Once the truck finally arrived (last night) I was concerned that the dealer would try to play with me and low-ball my trade. It had been 3 months after all. But I went in today, Christina received me with the biggest and friendliest smile you have ever seen. Made me feel truly welcomed, not just for my business, but as a person. She was very attentive, and made sure I was well taken care of while I waited for the paperwork. To my pleasant surprise, just as she promised, the trade value had NOT been reduced. I still got from them what I was offered 3 months ago. When we made the order, I jokingly told her I wanted a big bow on the truck... Well, she made it happen, there was a big blue bow on the hood of my truck. Unfortunately, she didn't let me take it home :( but it was there. My experience with Christina was always pleasant, always felt truthful, I really felt and now I KNOW that she did everything in her power to make sure I was well taken care of. She went out of her way with the dealer's management to ensure the deal was intact and kept me in the loop of the status of my order at all times. I know I annoyed the heck out of her, with all my requests and indecision... Sorry! But I truly mean it, if I need to buy another car in the future and it happens to be on her dealer. You can bet I am going there and asking for Christina to help me. PS - No one can walk on ice and snow on heels like she can. ;-) Thank you Christina! More
TOOK MY TRUCK IN FOR RECALLS. I BROUGHT IN 2012 CHEVY TRAVERSE SILVER, HELLO TO ALL, FROM THE TIME I CALLED IN AND MADE MY APPOINTMENT, TO THE TIME I CAME IN FOR SERVICE WAS AWESO I BROUGHT IN 2012 CHEVY TRAVERSE SILVER, HELLO TO ALL, FROM THE TIME I CALLED IN AND MADE MY APPOINTMENT, TO THE TIME I CAME IN FOR SERVICE WAS AWESOME!! MR. CARL MARSHALL WAS VERY KIND TO ME AND VERY HELPFUL. ID LIKE TO SAY THANK YOU AND THAT I WILL RETURN AND SO WILL OTHERS. I'M SURE QUEEN B More
Ask for Christina Tag Christina did a great job working with me online first. We live a couple of hours away. She went out of her way to send pictures and a video. She t Christina did a great job working with me online first. We live a couple of hours away. She went out of her way to send pictures and a video. She took our situation into account and worked hard to meet our expectations. Very pleasant and easy to work with. We will Look her up when we are in the market again! More
Outstanding service from everyone At Daniels Long Chevrolet. A special thank you to Dora Converse who was outstanding in my transition into my new used SUV. I would also like to thank Dondi Coon for her assista A special thank you to Dora Converse who was outstanding in my transition into my new used SUV. I would also like to thank Dondi Coon for her assistance on any concerns I had . More
review car sales man From the start Joel was friendly and pretty much worked with us. He was professional and caring. Heather (the finance person) was great too. She greet From the start Joel was friendly and pretty much worked with us. He was professional and caring. Heather (the finance person) was great too. She greeted us and welcomed us into her office. She helped us through the paperwork in a quick and understanding way. More